Rapid Online Reviews

Name: Rapid Online
Address: Rapid Electronics Limited, Severalls Lane, Colchester, Essex
Rating: 4.79

4.8 Rating 11,615 Reviews

96 %

of reviewers recommend Rapid Online

Company Reviews

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Metrics

4.8

Based on 11,615 reviews

Shipping & Delivery
Delivery Methods	Courier

Email:

feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 1 star review on 14th April 2026

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Rapid Online 1 star review on 21st May 2025

Hannah

Rapid Online 1 star review on 17th April 2025

Eichmann Klose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GOOD FAST SERVICE”

Helpful Report

Posted 10 years ago

“Excellent, speedy service. Product as described and well packaged. Many thanks.”

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Posted 10 years ago

“Prompt despatch. Items as described. Sensible prices. Very pleased. I'll be back!”

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Posted 10 years ago

“Prompt service and good prices.”

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Posted 10 years ago

“Very good service, quality to match. Would use them again.”

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Posted 10 years ago

“I always found rapid to be a very good company to deal with until my recent phone call to them. I had ordered several items for an urgent customer order. They duly arrived very speedily as usual with the exception of one vital ic. The order confirmation had stated they were ex stock but on the delivery note it said they were on back order. As there was an alternative I called them to ask them to send that instead. I had the most frustrating phone call ever with a very stroppy and defensive woman who actually put the phone down on me. When I called back she did I the same again. I consequently called farnell who shipped it immediately with no delivery charge I might add. Suffice to say ordering on line is definitely a preferred option, I won't be calling them again and am currently cross referring my parts list elsewhere.”

Helpful Report

Posted 10 years ago

Hi Rachel, I have spoken to the Sales & Customer Services Supervisor, who I understand spoke to you yesterday regarding your complaint. Thank you for taking the time to provide your feedback to us. Kind regards, Samantha Wright Web Department

Posted 10 years ago

“Exceeded expectations in all respects. Ordered a Dremel Multi tool kit. Product exactly as described and priced competitively. No delivery charge and arrived well ahead of schedule. Impressed! "RAPID" is an appropriate name.”

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Posted 10 years ago

“A good price on volume items - good delivery - and good quality of product . Free postage on over £30 a bonus.”

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Posted 10 years ago

“They are a firm I will always deal with”

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Posted 10 years ago

“Delivery was good but I am still waiting for the balance of my order for dremel glue sticks. Order no. 1454572 Linda Hobbis”

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Posted 10 years ago

“Item ordered one afternoon, delivered next morning. Excellent professional service.”

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Posted 10 years ago

“Quick and easy to order process Goods received next day as stated”

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Posted 10 years ago

“Very good product at a great price. Dispatched very promptly and delivered within estimated timescale”

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Posted 10 years ago

“Easy no hassle transaction - excellent delivery time. Recommended”

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Posted 10 years ago

“Good value and very speedy delivery”

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Posted 10 years ago

“Excellent prices for small home user/DIY requirements, with very fast standard delivery. All items arrived safely, well packaged and individually bagged. Excellent service.”

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Posted 10 years ago

“Very fast service - as the name implies”

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Posted 10 years ago

“I have been a customer of Rapid Electronics since the last century, they have always given quick and efficient service. In about 30 years of regular use I have received the incorrect items only twice, problems which have been rectified asap with great courtesy.”

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Posted 10 years ago

“First class service received goods within 30 hours will use this company again.”

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Posted 10 years ago

“My order of mounting board was acknowledged and I was advised when the approximate delivery time would be. The package was delivered within the time notified, the mounting board was very well packaged and protected from dust and rain. The price of the product was very competitive and I would definitely use this company again to order from. I am very pleased with the product, more so with the customer service and care. Thank you.”

Helpful Report

Posted 10 years ago

Rapid Online is rated 4.8 based on 11,615 reviews