Red Education Reviews

Name: Red Education
Address: 50, Berry Street, Suite 803, North Sydney
Rating: 4.76

4.8 Rating 4,070 Reviews

97 %

of reviewers recommend Red Education

4.8

Based on 4,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Red Education:

Red Education is the leader in specialist training and professional services for the IT community across all of Asia Pacific including Australia, New Zealand, South & North Americas, Europe, Asia, India, and the Middle East.

We provide you with vendor-accredited training either in a classroom setting, as a virtual delivery, or on-site at your location. Since our inception in 2005, we have delivered over 85,000 training seats to every major enterprise, Government agency and service provider in the region.

Visit Website

Phone:

02 9657 4242

Email:

info@rededucation.com

Location:

50, Berry Street, Suite 803
North Sydney
2060

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Red Education 5 star review on 11th June 2020

R Trotter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes,I am very happy”

Helpful Report

Thank you very much for your 5-star rating of Red Education! I'm pleased to hear that Red Education provided a positive experience for you. Regards Mike Baird CEO Red Education

“Curso mediano, instrutor mediano, ambiente virtual péssimo.”

Helpful Report

Lamento saber que a entrega ficou abaixo das suas expectativas. Vou pedir ao gerente de conta que entre em contato e veja o que podemos fazer. Regards Mike Baird CEO Red Education

“It was very informative session and was able to learn new things . The trainer Jerry was very good and helpful in both classes and lab”

Helpful Report

Thank you for your 4-star rating of Red Education! I appreciate your loyalty and that you found the session to be informative and the trainer, Jerry, to be helpful. I look forward to seeing you again soon! Regards Mike Baird CEO Red Education

“I found the labs to be out of date and needs updates and corrections in some parts(there has been a corrections document provided by trainer). Snapshots need to be updated in labs. Labs are sluggish and less responsive. A lot of times have to re-open the RDP sessions. Trainer is definitely knowledgeable but haven't given any personal experiences or real life experiences. Just mostly sticking to the content in the power point slides reading them through. Found trainer to be very good/patient with catering to everyone's issues with the labs solving them one by one. Main issue for me is I found issues most of the time understanding the trainers accent. Found it hard to concentrate on both understanding the technical part along with the sounding. With slow pace of teaching this could probably be sorted out? I feel I probably missed out on deeper theoretical understanding on majority of topics due to this. This has been a similar experience with my CCSA training as well last month. So this is important that i have to bring this up. Overall the biggest take with this course for me is the thorough content and labs even if it means slow labs(this has been covered by providing extra time for labs which is good).”

Helpful Report

Thank you so much for your valuable feedback I truly appreciate you taking the time to share your experiences. We have carefully noted the points you raised and will address them in the order they were mentioned. Firstly, regarding the lab guides, we have requested the vendor make the necessary updates; these sit with them; we do not have direct control over this, but rest assured they will be corrected in future releases. Concerning the sluggishness of the lab, there may be multiple factors that may or may not have contributed to this. We are currently investigating issues related to ISP, configuration, and hardware. Thank you for bringing this to our attention. Regarding the patience of the instructor, some students deviated from the lab setup guide, which caused additional issues for themselves. Thank you for pointing out this positive aspect. In terms of field experience and fluency, may I suggest enrolling you in a class next month with our most highly experienced English-speaking instructor? I will have my account manager reach out to you to arrange a resit at no additional cost. They will also check your availability for next month, at your convenience. Thank you for your valuable feedback. Regards Mike Baird CEO Red Education

“Excellent course.”

Helpful Report

Thank you so much! I'm pleased to hear that you found the course to be an excellent one! Regards Mike Baird CEO Red Education

“Wonderful course but lab are too short.”

Helpful Report

We are sorry that the labs seemed too short; it's just too expensive to extend them for everyone. However, they can be rented weekly here: https://www.rededucation.com/virtual-lab-rental/ Regards Mike Baird CEO Red Education

“Extremely helpful place to learn about our phone system.”

Helpful Report

It's wonderful to know that our efforts to provide a helpful and engaging learning experience were successful! We're so glad our course was able to provide you with the information you need to learn about Avaya products. Regards Mike Baird CEO Red Education

“Red Educations course Avaya 61451 was very comprehensive and informative. The instructor was very knowledgeable and was very good at explaining complex ideas.”

Helpful Report

I'm glad that you found our Avaya 61451 course comprehensive and informative. We thank you for the kind words. Regards Mike Baird CEO Red Education

“The training seemed to be overpriced based on my country. Purchasing power parity should have been considered when pricing the training for each country.”

Helpful Report

Thank you for giving Red Education a 4-star rating! I value your feedback. I do thank you for your continued support and hope we see you back again for additional training. Regards Mike Baird CEO Red Education

“Recommended technical learning.”

Helpful Report

I am pleased that you have had a great experience with our technical learning. We look forward to having you back in the future. Regards Mike Baird CEO Red Education

“It is necessary to improve lab infrastructure support in order to reduce class interruptions.”

Helpful Report

Thank you so much for your feedback about Red Education! I'll have someone discuss this with you. Apologies for the inconvenience. Thanks again for your feedback; I truly appreciate it! Regards Mike Baird CEO Red Education

“The trainer was knowledgeable and the training content was great. The only issue is access to the remote lab that was down most of the time.”

Helpful Report

Thank you so much for your 5-star rating of Red Education! We appreciate your feedback and are glad to hear that the trainer was knowledgeable and the content was great. I apologise that there were issues with access to the remote lab that was down some of the time. I'll task someone to reach out and sort it out. Thanks Regards Mike Baird CEO Red Education

“good course”

Helpful Report

Thank you so much I'm pleased that you think it was a good course and appreciate the time you spent writing the review. We strive to make the courses as beneficial as possible, and your feedback helps us immensely. Thanks again! Regards Mike Baird CEO Red Education

“Painless registration process. Knowledgeable, courteous and respectful instructors.”

Helpful Report

Thank you so much for your kind 5-star rating of Red Education! I'm pleased to hear that you had a positive experience, and I wish you a Merry Christmas and a prosperous 2024. Thanks for supporting our local Australian company, and I hope we can assist you further in the future. Let your friends know if they ever need professional certification training. All the best ;) Regards Mike Baird CEO Red Education

“It is good and very informative”

Helpful Report

I appreciate that you found it both good and informative. I really appreciate your feedback and the time you took to provide a review. All the best for the future, and we hope to see you back again soon. Regards Mike Baird CEO Red Education

“The lab VMs had poor resource allocations, the theme of the class was "my labs are slow and X item is crashing" , the trainer”

Helpful Report

Thank you for taking the time to let us know about your experience with Red Education. I apologise for the issues you encountered during your session; I'll have someone reach out. Regards Mike Baird CEO Red Education

“Great Platform and virtual environment provided for training. Instructor is also very good”

Helpful Report

Thank you so much. We strive to provide our students with the best training environment. Thank you for your support! Regards Mike Baird CEO Red Education

“Good and informative. Thank you Red education”

Helpful Report

Thank you so much for your 5-star rating of Red Education I am pleased and so grateful for your loyalty and support. Thank you again for your kind words! Regards Mike Baird CEO Red Education

“Great Platform and virtual environment provided for training. Instructor is also very good”

Helpful Report

Thanks for giving us a 5-star rating! I'm thrilled to hear that you had a great experience with our platform and virtual training environment. Our instructors are pretty awesome! We really appreciate your support! Regards Mike Baird CEO Red Education

“The tutorial series are very useful for beginners. We really enjoyed the sessions.”

Helpful Report

Thanks a heap for giving Red Education a well-deserved 4-star rating! It's awesome to hear that our tutorial series has been helpful for beginners like you. Your feedback means the world to us, and we're thrilled that you enjoyed the sessions. Big thanks for your support! Regards Mike Baird CEO Red Education

Red Education is rated 4.8 based on 4,070 reviews