Red Education Reviews

Name: Red Education
Address: 50, Berry Street, Suite 803, North Sydney
Rating: 4.76

4.8 Rating 4,087 Reviews

97 %

of reviewers recommend Red Education

About Red Education:

Red Education is the leader in specialist training and professional services for the IT community across all of Asia Pacific including Australia, New Zealand, South & North Americas, Europe, Asia, India, and the Middle East.

We provide you with vendor-accredited training either in a classroom setting, as a virtual delivery, or on-site at your location. Since our inception in 2005, we have delivered over 85,000 training seats to every major enterprise, Government agency and service provider in the region.

Visit Website

Phone:

02 9657 4242

Email:

info@rededucation.com

Location:

50, Berry Street, Suite 803
North Sydney
2060

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Red Education 5 star review on 11th June 2020

R Trotter

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The instructor was descent but gave a really weird best practice of upgrading one firewall and waiting a week to verify traffic is good. Then upgrading the second member of the cluster. Labs were complete junk. We had to skip some lecture because the labs were broke sooo many times. I WILL NEVER USE RED. A waste of money!”

Helpful Report

Dear Anonymous, I'm must apologise for this situation. We used a third-party lab which caused this issue unexpectedly. Unfortunately, this really impacted the user experience and on behalf of the business, I apologise. This is by far no excuse and ultimately our fault. If not already... we'll be in contact to see if we can offer further support and once again our sincerest apologies. We pride ourselves on exceptional service and we've fallen well short, this time.

“There were a number of annoying things (like issues with lab access and so on), but the key points boiled down to this: - Despite being training sessions specifically for Vocus, the trainer had no idea of how we were using the Arista boxes. This lack of knowledge invalidated most of the training. - The usage of marketing videos in a technical course was both unprofessional and uninformative. As an engineer I spend a lot of time trying to get past marketing information to understand the actual significant information behind that. I expect training to help with that, not add to it.”

Helpful Report

Hi Adam, We're sad to hear that... I've asked my Operations Manager to contact you Friday to investigate and understand what areas we can improve upon. Appreciate and thank you for your feedback.

Red Education is rated 4.8 based on 4,087 reviews