Red Education Reviews

Name: Red Education
Address: 50, Berry Street, Suite 803, North Sydney
Rating: 4.76

4.8 Rating 3,999 Reviews

97 %

of reviewers recommend Red Education

4.8

Based on 3,999 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Red Education:

Red Education is the leader in specialist training and professional services for the IT community across all of Asia Pacific including Australia, New Zealand, South & North Americas, Europe, Asia, India, and the Middle East.

We provide you with vendor-accredited training either in a classroom setting, as a virtual delivery, or on-site at your location. Since our inception in 2005, we have delivered over 85,000 training seats to every major enterprise, Government agency and service provider in the region.

Visit Website

Phone:

02 9657 4242

Email:

info@rededucation.com

Location:

50, Berry Street, Suite 803
North Sydney
2060

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Red Education 5 star review on 11th June 2020

R Trotter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall, it was good and needed some improvements in lab availability.”

Helpful Report

Thank you so much, Selvam, for your 4-star rating of Red Education. I appreciate your feedback and am always looking for ways to improve. We are glad you enjoyed the overall experience, but we understand your concern about lab availability. its just such an expensive resource to constantly extend its balance, and we hope you understand. However, we do have lab rental access on our website if you are interested. Thank you for your support. Regards Mike Baird CEO Red Education

“Its all good”

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Thank you for the amazing 5-star rating on Red Education! I'm so glad you enjoyed your experience with us. Regards Mike Baird CEO Red Education

“Good learning”

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Thanks Kamran for the fantastic 5-star rating of Red Education! Your support is greatly appreciated. Regards Mike Baird CEO Red Education

“Good training.”

Helpful Report

Thank you for your 4-star rating of Red Education! I'm delighted you had a "good training" experience and appreciate you taking the time to submit a review. Regards Mike Baird CEO Red Education

“Smooth and pain free.”

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Thanks a lot for giving Red Education a 5-star rating! Your support means a lot to me! Regards Mike Baird CEO Red Education

“Great learning & clear understanding of course contents.”

Helpful Report

Thank you for the wonderful 5-star rating of Red Education. I'm delighted to hear that you had a great learning experience. Regards Mike Baird CEO Red Education

“Arhur was very good”

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I'm glad to hear that Arthur was very good as well. Appreciate your support. Regards Mike Baird CEO Red Education

“overall trainer has covered all topics required for CCSE and given enough time for labs practice.”

Helpful Report

Thank you for graciously awarding Red Education with a stellar 4-star rating! We deeply appreciate your valuable feedback and are absolutely thrilled to hear that our outstanding trainer covered all the essential CCSE topics while allowing ample time for hands-on lab practise. Rest assured, we'll persist in delivering an exceptional learning experience to our cherished customers. Your unwavering support means the world to us! Regards Mike Baird CEO Red Education

“Red education one of the highest recommended it comes to teaching”

Helpful Report

Wow! Thank you for giving Red Education a glowing 5-star rating! Your feedback has truly made my day. I'm absolutely thrilled to hear that our teaching approach has resonated with you and exceeded your expectations. We appreciate your unwavering support! Regards Mike Baird CEO Red Education

“Yes,I am very happy”

Helpful Report

Thank you very much for your 5-star rating of Red Education! I'm pleased to hear that Red Education provided a positive experience for you. Regards Mike Baird CEO Red Education

“Curso mediano, instrutor mediano, ambiente virtual péssimo.”

Helpful Report

Lamento saber que a entrega ficou abaixo das suas expectativas. Vou pedir ao gerente de conta que entre em contato e veja o que podemos fazer. Regards Mike Baird CEO Red Education

“It was very informative session and was able to learn new things . The trainer Jerry was very good and helpful in both classes and lab”

Helpful Report

Thank you for your 4-star rating of Red Education! I appreciate your loyalty and that you found the session to be informative and the trainer, Jerry, to be helpful. I look forward to seeing you again soon! Regards Mike Baird CEO Red Education

“I found the labs to be out of date and needs updates and corrections in some parts(there has been a corrections document provided by trainer). Snapshots need to be updated in labs. Labs are sluggish and less responsive. A lot of times have to re-open the RDP sessions. Trainer is definitely knowledgeable but haven't given any personal experiences or real life experiences. Just mostly sticking to the content in the power point slides reading them through. Found trainer to be very good/patient with catering to everyone's issues with the labs solving them one by one. Main issue for me is I found issues most of the time understanding the trainers accent. Found it hard to concentrate on both understanding the technical part along with the sounding. With slow pace of teaching this could probably be sorted out? I feel I probably missed out on deeper theoretical understanding on majority of topics due to this. This has been a similar experience with my CCSA training as well last month. So this is important that i have to bring this up. Overall the biggest take with this course for me is the thorough content and labs even if it means slow labs(this has been covered by providing extra time for labs which is good).”

Helpful Report

Thank you so much for your valuable feedback I truly appreciate you taking the time to share your experiences. We have carefully noted the points you raised and will address them in the order they were mentioned. Firstly, regarding the lab guides, we have requested the vendor make the necessary updates; these sit with them; we do not have direct control over this, but rest assured they will be corrected in future releases. Concerning the sluggishness of the lab, there may be multiple factors that may or may not have contributed to this. We are currently investigating issues related to ISP, configuration, and hardware. Thank you for bringing this to our attention. Regarding the patience of the instructor, some students deviated from the lab setup guide, which caused additional issues for themselves. Thank you for pointing out this positive aspect. In terms of field experience and fluency, may I suggest enrolling you in a class next month with our most highly experienced English-speaking instructor? I will have my account manager reach out to you to arrange a resit at no additional cost. They will also check your availability for next month, at your convenience. Thank you for your valuable feedback. Regards Mike Baird CEO Red Education

“Excellent course.”

Helpful Report

Thank you so much! I'm pleased to hear that you found the course to be an excellent one! Regards Mike Baird CEO Red Education

“Wonderful course but lab are too short.”

Helpful Report

We are sorry that the labs seemed too short; it's just too expensive to extend them for everyone. However, they can be rented weekly here: https://www.rededucation.com/virtual-lab-rental/ Regards Mike Baird CEO Red Education

“Extremely helpful place to learn about our phone system.”

Helpful Report

It's wonderful to know that our efforts to provide a helpful and engaging learning experience were successful! We're so glad our course was able to provide you with the information you need to learn about Avaya products. Regards Mike Baird CEO Red Education

“Red Educations course Avaya 61451 was very comprehensive and informative. The instructor was very knowledgeable and was very good at explaining complex ideas.”

Helpful Report

I'm glad that you found our Avaya 61451 course comprehensive and informative. We thank you for the kind words. Regards Mike Baird CEO Red Education

“The training seemed to be overpriced based on my country. Purchasing power parity should have been considered when pricing the training for each country.”

Helpful Report

Thank you for giving Red Education a 4-star rating! I value your feedback. I do thank you for your continued support and hope we see you back again for additional training. Regards Mike Baird CEO Red Education

“Recommended technical learning.”

Helpful Report

I am pleased that you have had a great experience with our technical learning. We look forward to having you back in the future. Regards Mike Baird CEO Red Education

“It is necessary to improve lab infrastructure support in order to reduce class interruptions.”

Helpful Report

Thank you so much for your feedback about Red Education! I'll have someone discuss this with you. Apologies for the inconvenience. Thanks again for your feedback; I truly appreciate it! Regards Mike Baird CEO Red Education

Red Education is rated 4.8 based on 3,999 reviews