“Dealing with this company has been a nightmare, for myself and the tenant for whom I acted as guarantor. From the first enquiry to post-let, Reeds Rains staff have failed to deal with emails, phone calls and issues. The property wasn't inspected before it was let and now there is a plethora of serious problems, including some Health and Safety issues. The Branch Manager refuses to discuss the situation with me so I have been forced to pursue a formal complaint. AVOID AVOID AVOID”
“Reeds Rains are best avoided. They did not return my deposit when I left the property despite the landlord repeatedly instructing them to. They have a thin veneer of respectability but are unprofessional in their handling of tennancy issues. Also, I believe they hiked up all the maintenance costs to claim more money from the landlord. bad for tennants and lanlords alike.”
“Had decent service from the Sheffield branch for my rental property for a few years. The last two years or so they changed to a different system for reporting issues etc. It was absolutely terrible and forced me to move to a different agent.
I also had a bad experience leaving the company. Highly unprofessional and the manager, Lisa, made things as difficult and time consuming as possible. I would avoid this agent - the veneer of professionalism to mask what you actually get.”
“I would like to thank all the staff at Reeds Rains Widnes.
They were extremely helpful, especially Wayne, who went the extra mile, accompanying us to view the property on several occasions”
“Shocking from store, the regional and then there boss
Sold using Prescot
Can’t communicate and lied asked for staff to not deal with it as we lost trust and faith and thought they were incapable at doing there job roll. Paid for full epc sent me certificates but old one they never replaced it till I told them,
Attitude is bad never them always someone else’s fault
Got told by regional on phone and email the only one dealing with the house was the manager wasn’t true and left with no communication and original team were thought was ok dealing with again and told me to bring keys in even though we haven’t sold and told us it’s not our house and we’re not insured so as you can imagine being in work and getting told you don’t have your house ain’t great and then the attitude she’s right I’m wrong had pay solicitor to deal with her.
Rang the manager not his issue he’s moved
Regional never replies
Resulted in ceo complaint - he investigated but missed large chunks out to protect his friend the regional manager
Then hides away/ then on holiday
This is just some of the issues we have dealt with but the list is a lot longer would give a zero if I could”
“Avoid Reeds Rain Manchester like the plague.
We were a buyer, going through the transaction - spent money.
Reeds Rain called constantly during the day, and sent constant emails chasing up.
They went and found another buyer for the property under our nose and then persuaded the seller to pull out.
All caused by Alex Gorji and Greg Davies.
Avoid them like the plague.”
“Got in touch a month earlier to prompt payment over the phone very expensive house insurance offer won't be using them again soon.
It pays to shop around!”
