“Went shopping last weekend at Reiss outlet last weekend and bought 2 tops, a skirt and a dress for £360. I said I was unsure about the dress and was told I had a fortnight to return it. I returned just the dress today a week later and I was told I could only have a credit note. It was not a lie but the shop assistant consciously misled. I felt conned and will never shop there again. Dreadful! Don't trust Portsmouth Reiss outlet”
“Visited Cambridge branch yesterday but I couldn’t buy anything because Reiss doesn’t stock the average size of English women, 16. The assistant had a very dismissive & arrogant attitude - I left feeling like a leper, all in all a horrible experience. I would never ever return even if they did stock my size.”
“Ordered $140 shoes. Shoes arrived with holes in them and nasty feet debris and imprints inside as if they had been worn many times. How can any employee do this to customers? The person that packed the shoes must have seen the holes and nasty imprints but chose to pack the shoes anyways. Shame to Reisd. I will be asking for a full refund”