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RememberTheFilter.com Reviews

4.8 Rating 1,044 Reviews
97 %
of reviewers recommend RememberTheFilter.com
4.8
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Great price and was delivered quickly. Will buy from them again. Very satisfied.
Helpful Report
Posted 11 months ago
The product is way too fragile use as a water system. I was carefully rinsing the inside of the tank and it shattered in my hands. i was Extremely careful too. Unfortunately it ended up in the garbage. We have replaced it with a stainless steel model from Emergency Essentials.
Helpful Report
Posted 11 months ago
We’re truly sorry to hear about your experience with The Glass Water Machine. It’s disheartening to know that the glass tank shattered, especially after you were so careful. Please contact customer service at 866-469-8556 and we can get you a replacement tank. Thank you for your feedback, we will help with a solution. Sincerely, The RememberTheFilter.com Team
Posted 10 months ago
I am very pleased with the service
Helpful Report
Posted 11 months ago
Thank you so much for your wonderful 5-star review, Susan! We're thrilled to hear that you are pleased with our service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!
Posted 10 months ago
My filters came shortly after ordering, the price was right, and the quality was evident.
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Posted 11 months ago
Thank you so much for your fantastic 5-star review, Mark! We're thrilled that your filters arrived promptly and that you found them to be of great quality at the right price. Your feedback means a lot to us, and we can’t wait to serve you again!
Posted 10 months ago
The filter I bought are hard to find and are the bet for my furnace and I had already planned another purchase to stock up
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Posted 11 months ago
My order was delivered and the process was very easy and quick!
Helpful Report
Posted 11 months ago
Thank you so much for your wonderful 5-star review, Barbara! We're delighted to hear that your order was delivered quickly and that the process was easy for you. We appreciate your kind words and look forward to assisting you again soon!
Posted 11 months ago
Good product and great service
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Posted 11 months ago
Thank you very much for your fantastic 5-star review, Alvie! We're thrilled to hear that you are happy with both our product and service. Your support is greatly appreciated, and we look forward to serving you again soon!
Posted 11 months ago
Wait time shorter this time than last order
Helpful Report
Posted 11 months ago
Thank you for your review, Bill! We're pleased to hear that your wait time was shorter this time around. Your feedback is invaluable to us as we strive to improve our service. We look forward to serving you again soon!
Posted 11 months ago
Excellent service. I received exactly what I ordered exactly on time!
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Posted 11 months ago
Thank you for your outstanding 5-star review, Chester! We're thrilled to hear that you received exactly what you ordered right on time. Your satisfaction means the world to us, and we can’t wait to assist you again in the future!
Posted 11 months ago
👍👍 works very well fast shipping
Helpful Report
Posted 11 months ago
Thank you for the awesome 5-star review, Steve! We're thrilled to hear that everything worked well for you and that you received your order quickly. Your support means a lot to us, and we can't wait to help you again in the future!
Posted 11 months ago
Peased with price and delivery.
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Posted 11 months ago
Thank you for your review, Mike! We're glad to hear that you are pleased with the price and delivery. Your feedback means a lot to us, and we appreciate your support. We look forward to serving you again in the future!
Posted 11 months ago
Fast shipping and The Filter are Fantastic
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Posted 11 months ago
Thank you so much for your amazing 5-star review, Anthony! We're thrilled to hear that you had a fantastic experience with our fast shipping and the filters. Your support truly means a lot to us, and we can't wait to serve you again in the future!
Posted 11 months ago
Very good filters, but shipment took forever to arrive.
Helpful Report
Posted 11 months ago
Thank you for your review, Roger! We're glad to hear that you like the filters. We understand that shipping delays can be frustrating, and we apologize for any inconvenience this may have caused. Your feedback is important to us. If there's anything else we can assist you with, please let us know. We appreciate your support!
Posted 11 months ago
Ordering was easy on line, and filters came promptly. They were special ordered , and look great. I just wish I had taken into account that I needed about a 1/2 inch smaller for every measurement. Too big, lol. Great service and product.
Helpful Report
Posted 11 months ago
Thank you for your fantastic 5-star review, Terri! We're thrilled to hear that you found ordering easy and that you received your special order promptly. We appreciate your feedback about the sizing, and we're here to help if you need any assistance in the future. Thanks for choosing us, and we look forward to serving you again soon!
Posted 11 months ago
I have been satisfied with my experience with this company. My filters arrive when promised and undamaged.
Helpful Report
Posted 1 year ago
Thank you so much for your incredible 5-star review, Crystal! We're delighted to hear that you've had such a positive experience with us and that your filters arrived as promised and in perfect condition. Your satisfaction means the world to us, and we can’t wait to serve you again in the future!
Posted 11 months ago
I love this product. The only reason I didn't give it 5 stars is because the glass seems thin. It would have been nice if the glass was thicker and more sturdy feeling.
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Posted 1 year ago
Thank you for your thoughtful review, Michelle! We're thrilled to hear that you love the product. We appreciate your feedback regarding the fiberglass thickness on the basic filters. If there's anything else we can assist you with, please feel free to reach out. Your support means a lot to us!
Posted 11 months ago
Excellent price and filters with easy ordering! Excellent customer service!
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Posted 1 year ago
Easy to order my filters and delivered as promised
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Posted 1 year ago
Thank you for your wonderful 5-star review, Stephen! We're so glad to hear that you found it easy to order your filters and that they were delivered as promised. Your satisfaction is our top priority, and we appreciate your support! We look forward to serving you again soon!
Posted 1 year ago
I needed filters for two commercial HVAC units in my building. I was able to order 1 box of filters for each. Easy to order, shipped right to my business, with good pricing. Will definitely use them again.
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Posted 1 year ago
Thank you for your amazing 5-star review, David! We're delighted to hear that you found our ordering process easy and appreciated the quick shipping and competitive pricing. Your satisfaction is our priority, and we look forward to serving you again soon!
Posted 1 year ago
Prompt answers to questions when I contacted customer service. Eager to help and resolve pending issues!
Helpful Report
Posted 1 year ago
RememberTheFilter.com is rated 4.8 based on 1,044 reviews