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RememberTheFilter.com Reviews

4.8 Rating 1,044 Reviews
97 %
of reviewers recommend RememberTheFilter.com
4.8
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Great filters! Quick shipping.....all around wonderful experience!
Helpful Report
Posted 1 year ago
Thank you so much, Debbie, for giving RememberTheFilter.com a 5-star rating! We truly appreciate your support and kind words. We are thrilled to hear that you had a great experience with us. Our priority is to provide great filters and ensure quick shipping. We are delighted to have exceeded your expectations and look forward to serving you again in the future. Thanks again for choosing RememberTheFilter.com!
Posted 1 year ago
Easy to shop, quick delivery, quality products
Helpful Report
Posted 1 year ago
Dear Renee,Thank you so much for your excellent 5-star rating and review of RememberTheFilter.com! We truly appreciate your support and are thrilled to hear that you had a positive experience with our website. Easy to shop, quick delivery, and quality products are the pillars of our service, and we're glad to know that we were able to meet your expectations. We strive to provide a seamless shopping experience, ensuring that our customers receive their orders promptly without compromising on the quality we stand by. Once again, thank you for taking the time to share your feedback. We value your trust in RememberTheFilter.com, and we look forward to serving you in the future!
Posted 1 year ago
Phone service was courteous and very helpful.
Helpful Report
Posted 1 year ago
Thank you so much for your outstanding 5-star rating of RememberTheFilter.com! We truly appreciate your kind feedback. We're thrilled to hear that our phone service was courteous and very helpful during your experience with us. Thank you again for your support!
Posted 1 year ago
Quick and easy to order and received ahead of time. Recommended.
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We appreciate your kind words and recommendation. We're thrilled to hear that ordering from our website was quick and easy for you, and we're even happier to know that your purchase arrived ahead of schedule. Thank you again for your support, and we look forward to serving you again in the future!
Posted 1 year ago
Very efficent service and good price. Shipping was easy too.
Helpful Report
Posted 1 year ago
Thank you, Robert, for your excellent 5-star rating of RememberTheFilter.com! We greatly appreciate your kind words and support. We're thrilled to hear that you found our service efficient and reasonably priced. Ensuring easy shipping is always our priority. We value your satisfaction and look forward to serving you again in the future.
Posted 1 year ago
Delivery took 7 days. It's kind a slow this time. The boix is smashed on one side and 2 of the filter was crashed. I'm not sure who delivered this, I live in a condo and it was left at the lobby.
Helpful Report
Posted 1 year ago
Thank you, Ely, for taking the time to rate RememberTheFilter.com with 4 stars. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience overall. We apologize for any inconvenience caused by the delayed delivery and the damaged package. Our team is dedicated to ensuring timely and secure deliveries, so we sincerely apologize for falling short this time. We will reach out with a private message to get the 2 filters taken care of. Thank you once again for choosing RememberTheFilter.com!
Posted 1 year ago
great filter for furnace
Helpful Report
Posted 1 year ago
Thank you so much for giving RememberTheFilter.com a stellar 5-star rating! We're thrilled to hear that you are enjoying our service and have found it to be a great filter for your furnace. Providing top-notch filters is our utmost priority, and your satisfaction means a lot to us. We appreciate your support and look forward to serving you in the future. Feel free to reach out if you have any further feedback or if there's anything else we can assist you with. Thank you once again for choosing RememberTheFilter.com!
Posted 1 year ago
I was surprised and very pleased when I received my filters and realized they were already taped together to fit my return vent. How did you know. Thank you.
Helpful Report
Posted 1 year ago
Dear Louise,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We greatly appreciate your support and are thrilled to hear that you were surprised and pleased with your recent purchase.
Posted 1 year ago
I have been getting my pleated filters from Remember the Filter for the past six years on the recommendation of my AC service. The delivery is fast and the filters are top-notch. I have had wonderful service from this company and plan to continue to buy my AC filters from them in the future
Helpful Report
Posted 1 year ago
Dear Elaine,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We sincerely appreciate your support and taking the time to share your experience with us. "I have been getting my pleated filters from Remember the Filter for the past six years on the recommendation of my AC service. The delivery is fast and the filters are top-notch. I have had wonderful service from this company and plan to continue to buy my AC filters from them in the future." We are delighted to hear that you have been a loyal customer for six years and that our filters have met your expectations. Providing fast delivery and top-notch filters is always our priority, and we're glad to know we've delivered on that. Thank you for choosing RememberTheFilter.com as your go-to AC filter provider. We truly value your continued support and look forward to serving you in the future.
Posted 1 year ago
RTF is always spot on—I received my filters in a very timely manner—never had any problems.
Helpful Report
Posted 1 year ago
Dear Stan,Thank you so much for your stellar 5-star rating of RememberTheFilter.com! We truly appreciate your kind words and your loyalty as a valued customer. We are delighted to hear that RTF has consistently met your expectations. Prompt delivery and hassle-free experiences are paramount to us. Thank you again for your ongoing support. We are grateful to have you as a loyal customer and look forward to serving you for many more years to come!
Posted 1 year ago
They have the filters that are hard to find. Timely delivery at a good price
Helpful Report
Posted 1 year ago
Thank you so much, Ian, for your wonderful 5-star rating of RememberTheFilter.com! We really appreciate your support and are thrilled to know that you had a great experience with us. It's fantastic to hear that we were able to provide the filters you were struggling to find elsewhere. Our team always strives to offer a wide variety of filters to accommodate all our customers' needs. Moreover, we are delighted that our timely delivery and competitive prices met your expectations. Thanks again for choosing RememberTheFilter.com, and we look forward to serving you in the future!
Posted 1 year ago
ON TIME , NO FUSS !!!
Helpful Report
Posted 1 year ago
Thank you so much for your amazing 5-star rating of RememberTheFilter.com! We truly appreciate your kind words and the time you took to share your positive experience with us. "ON TIME, NO FUSS!!!" perfectly summarizes what we strive for in delivering exceptional service to our valued users. We are thrilled to know that our website has met your expectations in terms of promptness and convenience. Your satisfaction is of utmost importance to us, and we are committed to continuously improving our platform to ensure a seamless and hassle-free experience for all our users. If you have any further feedback or suggestions, please feel free to reach out to us. Once again, thank you for choosing RememberTheFilter.com and taking the time to provide your valuable feedback. We look forward to serving you even better in the future!
Posted 1 year ago
Excellent!
Helpful Report
Posted 1 year ago
Dear Joann,Thank you so much for your 5-star rating of RememberTheFilter.com! We greatly appreciate your support and patronage. Your feedback means a lot to us and we're thrilled to hear that you had an excellent experience! Once again, thank you for taking the time to share your positive review. We look forward to serving you again in the future.
Posted 1 year ago
Good quality filters at a very affordable price. Fast delevery and great customer service!!
Helpful Report
Posted 1 year ago
Thank you so much for your amazing 5-star rating of RememberTheFilter.com! We really appreciate your kind words and feedback. It's fantastic to hear that you are satisfied with our good quality filters at affordable prices. We pride ourselves on providing fast delivery and great customer service, so we are thrilled to know that you had a positive experience. Once again, thank you for your support and choosing RememberTheFilter.com. We look forward to serving you in the future.
Posted 1 year ago
Came just as expected. Quick and easy.
Helpful Report
Posted 1 year ago
Dear Jessica,Thank you so much for the fantastic 5-star rating of RememberTheFilter.com! We truly appreciate your support and are thrilled to hear that your experience with us was quick and easy. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Should you have any further feedback or need any assistance in the future, please do not hesitate to reach out to us. Thank you again for choosing RememberTheFilter.com and we hope to serve you even better in the future!
Posted 1 year ago
Remember the filter is our vendor for all our special size air filters. Ordering is quick easy, affective and reliable. Thank you RTF.
Helpful Report
Posted 1 year ago
Dear Michael,Thank you so much for awarding RememberTheFilter.com with a stellar 5-star rating! We greatly appreciate your valuable feedback and are thrilled to hear that you had an excellent experience with our service. At Remember the Filter, we take pride in being your trusted vendor for all your special size air filters. We strive to make the ordering process quick, easy, effective, and reliable, so it warms our hearts to know that we delivered on these aspects for you. Your satisfaction is our ultimate goal, and your positive review reaffirms that we are on the right track. Once again, we extend our heartfelt gratitude for your kind support. We look forward to serving you in the future and ensuring that your air filter needs are always met seamlessly. Thank you, Remember the Filter
Posted 1 year ago
The filters I ordered are custom made for the furnace that we have. I can't find them in the stores. Special size. I am thankful that we can order the size we need. Will reorder when the time comes. We order by the case which consists of 12.🙂
Helpful Report
Posted 1 year ago
Dear Shelia,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We truly appreciate your kind words and support. We are delighted to hear that the custom-made filters you ordered fit perfectly with your furnace, especially since they are not readily available in stores due to their special size. We are proud to offer a wide range of sizes to meet our customers' unique needs. Rest assured, when the time comes, we will be ready to assist you with another order. Our cases, containing 12 filters, are readily available for your convenience. Thank you once again for choosing RememberTheFilter.com. We value your satisfaction and look forward to serving you again in the future!
Posted 1 year ago
Filters arrived quickly. A couple were slightly crushed due to the loose box.
Helpful Report
Posted 1 year ago
Dear Margaret,Thank you so much for your kind 4-star rating of RememberTheFilter.com! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We apologize for any inconvenience caused by the condition of the filters upon arrival. We will reach out with a private message to get this resolved. Thank you once again for choosing RememberTheFilter.com. We look forward to serving you again in the future!
Posted 1 year ago
Your website for order processing did not indicate that you didn't stock the filters that appeared to be available. After a week of ordering and not receiving my order, I couldn't find any tracking information. You apparently have too few customer service agents because I could never reach anyone on the phone and had to leave multiple messages. Several days after my last voicemail to customer service which indicated that I was going to cancel the order, I finally got a message that you didn't have the filters and were pending shipment from your source - I received the filters about a week later. The boxing is probably too fragile for delivery by UPS; the package was left at my residence and the box was lightly crushed with a puncture in the box. About 3 of the 12 filters in the box were slightly crushed but I suspect that I will be able to use them. Overall, an unsatifactory experience and I most probably would not order from you again
Helpful Report
Posted 1 year ago
Hi Michael, Thank you for taking the time to share your feedback. We appreciate the opportunity to address your concerns. Firstly, we want to assure you that we strive to respond to all customer inquiries on the same business day, and we’re sorry if we didn’t meet your expectations in this instance. Our customer service team did reach out to you, and we understand how frustrating it can be when there are delays or difficulties in communication. Regarding the processing of your order, we make every effort to display the expected processing times during checkout and in your order confirmation emails. While we aim to keep all filters in stock, there are occasions when items may need to be sourced from our suppliers. We apologize if this was not made clear and for the delay that occurred as a result. We also want to acknowledge the issue with the packaging and the condition of the filters upon arrival. We have issued a refund for the damaged filters, as we want to ensure you have received the quality you deserve. We’re are always working with our shipping partners to improve and to prevent similar issues, damage can happen by the carriers due to the fragile nature of the filters. In these situations we will always make it right. We regret that your experience was not up to the standard we strive for, and we hope you’ll consider giving us another chance in the future. Thank you again for your feedback, as it helps us improve our services. Sincerely, The RememberTheFilter.com Team
Posted 1 year ago
Great filters. I have a difficult time finding my size filters. They not only have my size they also remind me it’s time to reorder new filters
Helpful Report
Posted 1 year ago
Dear Patricia,Thank you so much for your fantastic 5-star rating of RememberTheFilter.com! We are thrilled to hear that you had such a positive experience with us. We are delighted that our filters were able to meet your needs, especially when it comes to finding your size filters. We understand how frustrating it can be to locate specific sizes, and we are proud to offer a wide range of options to accommodate all our customers. Moreover, we are glad that our reminder service has been helpful in ensuring you never run out of filters. We believe it's essential to make maintenance as convenient as possible for our customers, and we're pleased to hear that our reminders have been useful for you. Thank you again for your glowing review. We truly appreciate your support and look forward to serving you again in the future!
Posted 1 year ago
RememberTheFilter.com is rated 4.8 based on 1,044 reviews