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RememberTheFilter.com Reviews

4.8 Rating 1,044 Reviews
97 %
of reviewers recommend RememberTheFilter.com
4.8
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Peased with price and delivery.
Helpful Report
Posted 11 months ago
Thank you for your review, Mike! We're glad to hear that you are pleased with the price and delivery. Your feedback means a lot to us, and we appreciate your support. We look forward to serving you again in the future!
Posted 11 months ago
I love this product. The only reason I didn't give it 5 stars is because the glass seems thin. It would have been nice if the glass was thicker and more sturdy feeling.
Helpful Report
Posted 1 year ago
Thank you for your thoughtful review, Michelle! We're thrilled to hear that you love the product. We appreciate your feedback regarding the fiberglass thickness on the basic filters. If there's anything else we can assist you with, please feel free to reach out. Your support means a lot to us!
Posted 11 months ago
i ORDERED AND THEY CAME. A good Transaction. Dan
Helpful Report
Posted 1 year ago
Thank you for your great review, Dan! We're happy to hear that your transaction went smoothly and that you received your order promptly. We appreciate your support and look forward to serving you again in the future!
Posted 1 year ago
The filters are good quality.
Helpful Report
Posted 1 year ago
Thank you so much for your amazing 4-star review of RememberTheFilter.com! We genuinely appreciate your support and kind words. It's fantastic to hear that our filters have met your expectations in terms of quality. We strive to provide nothing but the best for our customers, and your satisfaction is always our top priority. If you ever need any assistance or have any further feedback, do not hesitate to reach out. Thank you once again for your valuable support!
Posted 1 year ago
Filters came sooner than expected. Easy ordering for a hard to find size. Good experience. Will reorder same company next year.
Helpful Report
Posted 1 year ago
Thank you so much for the 4-star rating and for sharing your experience with RememberTheFilter.com! We appreciate your feedback and are thrilled to hear that you received your filters sooner than expected. We understand how important it is to have an easy ordering process, especially for hard-to-find sizes, and we're glad that we were able to provide that for you. It's wonderful to know that you had a good experience with us, and we're honored that you plan on reordering from our company next year. We look forward to serving you again and providing you with the same exceptional service. If you have any further questions or need assistance with anything, please don't hesitate to reach out. Thank you once again for choosing RememberTheFilter.com!
Posted 1 year ago
Delivery took 7 days. It's kind a slow this time. The boix is smashed on one side and 2 of the filter was crashed. I'm not sure who delivered this, I live in a condo and it was left at the lobby.
Helpful Report
Posted 1 year ago
Thank you, Ely, for taking the time to rate RememberTheFilter.com with 4 stars. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience overall. We apologize for any inconvenience caused by the delayed delivery and the damaged package. Our team is dedicated to ensuring timely and secure deliveries, so we sincerely apologize for falling short this time. We will reach out with a private message to get the 2 filters taken care of. Thank you once again for choosing RememberTheFilter.com!
Posted 1 year ago
Filters arrived quickly. A couple were slightly crushed due to the loose box.
Helpful Report
Posted 1 year ago
Dear Margaret,Thank you so much for your kind 4-star rating of RememberTheFilter.com! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We apologize for any inconvenience caused by the condition of the filters upon arrival. We will reach out with a private message to get this resolved. Thank you once again for choosing RememberTheFilter.com. We look forward to serving you again in the future!
Posted 1 year ago
Glad they have the product I need but I think they are rather expensive for being their own label / brand. Don't order when you need product, delivery takes several weeks.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to rate RememberTheFilter.com with four stars. We truly appreciate your feedback and are glad to hear that you found the product you needed on our website. We understand your concern regarding the pricing of our own label/brand. We continuously strive to offer competitive and fair prices for our customers while maintaining the highest quality standards. We appreciate your feedback, and it will certainly be taken into consideration during our pricing review process. Regarding the delivery time, we apologize for any inconvenience caused. Due to unforeseen circumstances, there might be occasional delays in delivery. We are constantly working towards improving our shipping processes to ensure faster and more efficient delivery to our valued customers like you. Once again, thank you for your valuable feedback and for choosing RememberTheFilter.com. If you have any further suggestions or questions, please feel free to reach out to us. We appreciate your support. Best regards, The RememberTheFilter.com Team
Posted 1 year ago
After several messages back and forth, I determined the filter I was looking at was as close as possible to the ones I used to use. Placing the order went smoothly and the filters arrived promptly. IF my HVAC technician agrees that this is the filter for my furnace, I will definately order more as they've been discontinued. Very grateful to find you had this filter.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us a fantastic 4-star rating for RememberTheFilter.com! We greatly appreciate your feedback and are thrilled to hear about your positive experience. We are delighted to hear that our website and customer service have been able to assist you in finding the filter you were looking for. We understand how important it is to have the right filter for your furnace, and we are glad that we could provide a close match to the ones you used to use. It's great to know that placing your order went smoothly and that your filters arrived promptly. We strive to provide a seamless shopping experience combined with efficient delivery, and it's wonderful to hear that we were able to meet your expectations. We understand that finding discontinued filters can be a challenge, and we're honored to be able to assist you in securing the filters you need. We hope that your HVAC technician approves of the filter, and if so, we would be more than happy to fulfill your future orders. Once again, thank you for choosing RememberTheFilter.com. We are incredibly grateful for your support and look forward to serving you again in the future.
Posted 1 year ago
No issues, arrived in time.
Helpful Report
Posted 1 year ago
Good service. Responsive to our needs.
Helpful Report
Posted 1 year ago
Thank you for your 4-star rating, Gary! We truly appreciate your support and feedback on RememberTheFilter.com. We're thrilled to hear that you had a positive experience with our service. Providing good service and being responsive to our users' needs is always our top priority. Thank you again for choosing RememberTheFilter.com, and we look forward to serving you even better in the future.
Posted 1 year ago
Remember the filter is easy to work with
Helpful Report
Posted 1 year ago
Thank you for your fantastic 4-star rating and for taking the time to share your experience with RememberTheFilter.com. We truly appreciate your feedback and are thrilled to hear that you find our platform easy to work with. At RememberTheFilter.com, we strive to provide our valued customers like you with a seamless and user-friendly experience. Your satisfaction is our top priority, and we are delighted that our efforts have resonated with you. Thank you once again for your loyalty as a customer. We are committed to continually improving our services and ensuring that RememberTheFilter.com remains your go-to platform for all your needs. If you have any further suggestions or if there's anything else we can assist you with, please do not hesitate to reach out. We value your opinion, and we look forward to serving you again in the future.
Posted 1 year ago
The filters are great but FedEx crushed the shipping box and a couple filters were damaged. They're still usable but just a bit wonky. The cardboard box the filters were shipped in was flimsy compared to my last order a few years back. Love the filters. Thanks.
Helpful Report
Posted 1 year ago
Dear valued customer,Thank you so much for taking the time to rate RememberTheFilter.com with four stars. We truly appreciate your feedback and are thrilled to hear that you love our filters. We sincerely apologize for the inconvenience caused by the damaged filters. We have taken note of your concerns regarding the shipping box and will address this issue with our shipping department immediately. We strive to provide top-notch packaging to ensure that our products arrive in perfect condition. We're glad that despite the damages, the filters are still usable for you. If you ever face any further issues, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your complete satisfaction. Once again, we sincerely appreciate your feedback and for being a loyal customer. Your support means the world to us. Thank you, The RememberTheFilter.com Team
Posted 1 year ago
It was a good experience. Only one thing could have made it better, would be to have someone answer the phone, opposed to someone calling me back. Filter fit perfectly! Thank you!
Helpful Report
Posted 1 year ago
Dear Sandra,Thank you so much for taking the time to rate RememberTheFilter.com with 4 stars. We greatly appreciate your feedback and are thrilled to hear that you had a good experience with us. We understand your preference for someone to answer the phone directly on your first call, and we apologize for any inconvenience caused by the call-back. We do our best to return all calls within an hour during normal business hours. We are delighted to know that the filter fit perfectly for you! Our team strives to provide high-quality products that meet our customers' needs. Once again, we would like to express our gratitude for choosing RememberTheFilter.com. If you have any further comments or questions, please don't hesitate to reach out to us. We are more than happy to assist you. Thank you! Best regards, The RememberTheFilter.com Team
Posted 1 year ago
all went well
Helpful Report
Posted 1 year ago
Thank you so much for your kind 4-star rating and for taking the time to review RememberTheFilter.com. We truly appreciate your feedback and support. We are thrilled to hear that your experience with our website was positive and that all went well. This means a lot to our team as we continuously strive to create a seamless and user-friendly platform for our valued users. Thank you again for choosing RememberTheFilter.com and for your generous rating. We look forward to serving you and meeting your filtering needs in the future!
Posted 1 year ago
Exactly what was offered to my satisfaction.
Helpful Report
Posted 1 year ago
Have been easy to work with for years with good turn around time and quality.
Helpful Report
Posted 1 year ago
Dear Shawn,Thank you so much for your 4-star rating of RememberTheFilter.com! We greatly appreciate your feedback and are delighted to hear about your positive experience with our services. "Have been easy to work with for years with good turn around time and quality." Your kind words truly warmed our hearts. We also wanted to express our gratitude for your continued support and loyalty throughout the years. It's customers like you that drive us to deliver the best service possible. We assure you that we will continue to provide you with the same level of quality and efficiency that you have come to expect from us. Once again, thank you for choosing RememberTheFilter.com as your trusted partner. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you for many more years to come!
Posted 1 year ago
Shipping was prompt; the price increase was disappointing; the reduction in selection was surprising, thank you
Helpful Report
Posted 1 year ago
Thank you so much for your kind 4-star rating of RememberTheFilter.com! We truly appreciate your feedback and continued support as a loyal customer. Shipping was prompt; we always strive to ensure that your orders reach you as quickly as possible. However, we sincerely apologize for any disappointment caused by the price increase. We understand how frustrating this can be and assure you that we are constantly working to provide the best value for our customers. Additionally, we acknowledge that the reduction in selection was surprising. We are constantly reviewing and refreshing our product offerings to meet the evolving needs of our customers. Your feedback is crucial in helping us improve, so thank you for bringing this to our attention. Again, we express our gratitude for your continued loyalty. We are committed to enhancing your experience at RememberTheFilter.com and look forward to serving you with even better products and services in the future. If you have any further suggestions or concerns, please do not hesitate to reach out to us. We are here to assist you.
Posted 1 year ago
Selecting a filter with the right measurements was easy, ordering was easy.
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 4-star rating of RememberTheFilter.com! We truly appreciate your feedback and are thrilled to hear that selecting a filter with the right measurements was easy for you. Our goal is to provide a seamless and user-friendly experience, and we are glad to know that ordering was also a breeze. Your satisfaction is our priority, and we hope to continually exceed your expectations. Should you need any further assistance or have any more feedback, please feel free to reach out. Thank you again for choosing RememberTheFilter.com!
Posted 1 year ago
Fair filter, basic
Helpful Report
Posted 1 year ago
Dear Humberto,Thank you so much for taking the time to rate RememberTheFilter.com with 4 stars. We genuinely appreciate your feedback and support. We're thrilled to hear that you find our filter fair and basic. Our team has put in a lot of effort to ensure that our filter provides users with a simple yet effective experience. If you have any suggestions or further comments about how we can enhance your experience on RememberTheFilter.com, please don't hesitate to let us know. We are constantly working to improve our service and your input is invaluable. Thank you again for your positive rating and for being a part of our community. We look forward to serving you even better in the future!
Posted 1 year ago
RememberTheFilter.com is rated 4.8 based on 1,044 reviews