Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was fast, but it took 4 techs to get everything fixed, ending with the supervisor”

Helpful Report

Hello Mark! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Restoro staff very helpful, eager to help out and sell me a "hopefully" quality tech support and antivirus. Will have better idea as time passes and future help needed.”

Helpful Report

Hello! It is our utmost pleasure to be of service. We put customer experience and satisfaction as our priority. We appreciate your trust and we will make sure to provide quality service whenever possible. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Nice to talk with someone BUT too much confusion with so many calls. I really could not keep track of what I WAS DOING.”

Helpful Report

Hello Mary! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“This took a very long time. The last time I called it did not take this long. I sat here for long periods of time waiting for this guy to answer me or do anything. Not sure what was going on. The service was completed but it was a long process.”

Helpful Report

Hello! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Haven't had time to check.”

Helpful Report

Hi, Thank you for dropping by. Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. Did you perform a Restoro repair? Have you encountered any issues along the way? Please feel free to reach out to our support channels below if you need any assistance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I was reluctant to pay so much, and am hoping everything will be good. I do appreciate all the time it took to hopefully resolve any and all the issues that you said I have. no complaints as of yet.”

Helpful Report

Hello! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I am not computer literate so it was difficult plus I could not understand what the technician was aking me to do or what to type (had to spell for me). Once able to chat on line it was much easier.”

Helpful Report

Hello Bonnie! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“i did not get customer satisfaction. that was a hefty price to pay and hung up the phone. issue was not resolved!”

Helpful Report

Hello Maureen! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to help you sort this out. Please expect a call or an email from our team to better assist you with your concern. Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“sounds ok time will tell”

Helpful Report

Hello Victordarnell, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Good service at this stage, a lot of sales talk”

Helpful Report

Hello Suzanne, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I wanted to activate Restoro on a new computer, I also mentioned that my last renewal on a different computer I was charged two times - 9/12 - $43.97 & 11/9. The person that I talked to said she talked to her manager and they would process a refund. Instead, what they did was cancel the installation that was just made on the new computer, and charged me $150.00 for technical work that she said was needed to fix some trojan and other VPN things not taught”

Helpful Report

Hello Harold and Gerry! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I was very excited when I loaded my one time option, as it appeared there were many issues. Unfortunately, my monitor went dark sometime during the process, prompting a call to tech support. They are currently working on the issue.”

Helpful Report

Hello Ronald, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Our team has already forwarded this concern to our Research and Development for further study. We truly appreciate your patience on this. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“They did what they said they would however it took 10hours the get the problems fixed.”

Helpful Report

Hello John! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“After paying $699.00 I still had a few programs missing and had to re-install them from old, saved CD's. My EZ Address program was from a later version so I had to purchase a later CD for $34.90...........also, in addition to charging me $699.00, they kept the previous charge of $41.95 they had charged me just 30 minutes before they charged me the $699.00 To be perfectly honest, if I could, I would ask them to reverse the $699.00 charge and credit back my account. I had to get a Tech to get my checking accounts and other programs reinstalled.”

Helpful Report

Hello William, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out, please expect an email or a call from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Problem was not resolved due to techs analysis which indicated Norton software issue. All conversations with reps ended with wanting to sell more software to solve problem.”

Helpful Report

Hello Dwight! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We'd like to assist you with your concern. Please expect a call or an email from our team to better assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I paid for Restoro by Visa; then Restoro collapsed because when I tried to download at the 1,3,3 indication the numbers did not come down low enough on my screen so that I could properly hit the download. If I tried to minimize screen so that I could hit download , the whole screen disappeared instead of getting smaller. Please HELP>”

Helpful Report

Hello, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Ilikethis compter tomove faster then it do.”

Helpful Report

Hello Brenda! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“i do not trust the idea of activation when someone asks to take control of me computer. TOO DANGEROUS, MICHAEL”

Helpful Report

Hello Michael! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please note that the activation has manual activation which you can manually enter the license key. The instruction will be sent to your email after purchase. We can also help you activate the software over the phone while our activation team helps you activate the software and provide instructions. We will only connect to your computer if we have your permission. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Disappointed I was not able to get gmail.”

Helpful Report

Hello Alice, We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. This is not the impression that we would like you to have We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Pricing was not explained in initial contact, service was good but original contact put pressure on me to purchase product”

Helpful Report

Hello Brian! Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Restoro Limited is rated 4.6 based on 10,168 reviews