“its impossible to speak to a real person and the in App support is a joke. They've blocked my account for the fourth time requesting the same documents I've provided three times already despite having told them in advance that I was building up euros to fund a house purchase. I love the functionality but their customer service when something goes wrong is appalling”
“the agents take an age to respond. Not sure if there are with other customers simultaneously.
I changed my handset and the app keeps telling me to try again later!
If I hadn't already transferred a large sum of money - which Revolut requires validation I would have closed the account
really sloppy service..2 agents in less than 20 mins!”
“5 hours online with support staff. They were really slow at responding and gave no solution. They have my money and I cannot access it. I complained but they said they would not take my complaint on board. So now I cannot get my money back. Don't go with this company.”
“The worst customer service you will ever face. Company blocks accounts, without reason or communication. Their app support is pointless, just fob you off after waiting days. They’ll block you on Twitter, Facebook, community forum. Leave negative feedback on a Trustpilot and they’ll report it. They keep your money even after closing your account. Do not touch this company. A flash app does not make a good company. They don’t even have a phone to speak to them.”
