RIFT Tax Refunds Reviews

Name: RIFT Tax Refunds
Address: Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,, Ashford
Rating: 4.39

4.4 Rating 727 Reviews

84 %

of reviewers recommend RIFT Tax Refunds

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01233628648

Email:

info@riftrefunds.co.uk

Location:

Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,
Ashford
TN25 4AZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be even better if so much wasn't charged !”

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Posted 9 years ago

“Was hoping for a bit more than I received. But still thank full.”

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Posted 9 years ago

“very poorresponse time. took from april till last month to get refund. spent a fortune on photocopies stamps and phone calls”

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Posted 9 years ago

Hi Christopher Thanks for taking my call earlier this week I hope we’ve resolved your feedback to your satisfaction, if there’s anything further I can help with give me a call on 01233 628648. Kind regards Lucy

Posted 9 years ago

“Rift should improve there relation with the customer. But apart from that, I'm very pleased with rift tax services.”

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Posted 9 years ago

“Expensive service. 30%is to much”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“I found correspondance at early stages fantastic , which slowed down towards closure of claim , resulting in myself recieving tax penalties ( somewhat my own doing) but from being notified all fines cleared and £357 pound being refunded , to recieving nothing due to late final sign off recieving further penalties , was dissapointing :-( but suppose to end up not a bill at the end was a positive outcome Cant help but think if i had of used my previous accountant , would thing have been finacially better for myself?”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“Always feel like I'm chasing you up Never feel like a customer just one of many If I'm honest I will probably use someone else next year”

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Posted 9 years ago

“The percentage of commission rift take is extortionate. I didn't realise how easy it was to claim back yourself on a self assessment form. Will never use again”

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Posted 9 years ago

“Rift is a easier way to do a tax return I like the idea of the diary, although the fee they take is close to me choosing to go with someone else.”

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Posted 9 years ago

Hi Ben, Thanks for taking the time to give your feedback we're really glad you like our log books. We'd like to give you a call to discuss the service you've had and whether there's anything we can do to that would make you want to say with us. Is there a good time to get in touch?

Posted 9 years ago

“The money yr company take is a bit 2 much. Apart from that its ok.”

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Posted 9 years ago

Hi Lee, thanks for your feedback. We charge differently to other companies or accountants as our fee includes every bit of work from beginning to end to process a claim (not just sending paperwork to HMRC and then leaving you to deal with any issues that might come up). More importantly It also includes the unique RIFT Guarantee which means that if any money recovered is repayable to HMRC RIFT will make the repayment at no cost to you - in other words The refund we send you is 100% yours to keep. This is something no other company offers. At the end of the day it's down to you if you want to switch to a different company next year, or even if you want to submit the claim yourself - we'll help you find out whether we think you're eligible again for free and then if you decide not to submit your claim with us there's no charge!

Posted 9 years ago

“In total I was due about 1500 pounds , in reality I received 1011 pounds which I think is a bit of a scandal , maybe 1300 would have been more of a suitable figure !”

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Posted 9 years ago

Hi Thomas, thanks for taking the time to leave us a review. I'm sorry to hear you weren't happy with our charges - we'd like to give you a call to discuss your claim as our advisers should have made our charges clear before we began the process, is there a good time to get in touch?

Posted 9 years ago

RIFT Tax Refunds is rated 4.4 based on 727 reviews