RIFT Tax Refunds Reviews

Name: RIFT Tax Refunds
Address: Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,, Ashford
Rating: 4.38

4.4 Rating 730 Reviews

84 %

of reviewers recommend RIFT Tax Refunds

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01233628648

Email:

info@riftrefunds.co.uk

Location:

Rift Ltd. 200 Eureka Park, Upper Pemberton, Kennington,
Ashford
TN25 4AZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“received my monies with support to complete the claim and close existing HMRC matters in good time. Yes the company take a cut but they actually did all the leg work. Nice unexpected payout.”

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Posted 10 years ago

Thanks Paula, it's always great to hear from a happy client

Posted 10 years ago

“Been using rift for a few years.no complaints till this year. Charge 28% for just making travel claim (PAYE) you say.over £1000 charges , ridiculous. Previous year only charge £225 for lot more work and rebate (self employed) you say.not happy”

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Posted 10 years ago

Mi Michael, thanks for taking the time to leave us a review. I'm sorry to hear that you're not happy with our charges as a PAYE client - we'd like to give you a call to discuss some details as it sounds like we may not have communicated as clearly as we could, is there a good time for us to ring?

Posted 10 years ago

“Good communication and polite service. However after collecting over 6 years of documentation and then only needing 1 years of it was slightly frustrating. The target audience for the mod tax refund is not soldiers due to the fact we move every 3-5 year and not the two years as prescribed by hmrc.”

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Posted 10 years ago

Hi Stuart, thanks for your feedback. I've passed your comments onto our team so we can improve our process and do better next time. We've only been working with the MOD closely for the last couple of years so there's definitely more we can do to recognise your specialist situations and we've already begun to work with UK armed forces organisations to make these changes. Robyn @ RIFT

Posted 10 years ago

“On the whole it was good. There were occasions where information suddenly became apparent and was not mentioned earlier in the process. It was sometimes to get hold of the people I wanted to speak to to get an update.”

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Posted 10 years ago

Hi Alexander, thanks for your feedback. I've passed on what you've said here about our process to the team so we can provide you a better service next time. Let me know if you have any questions or further feedback. Robyn @ RIFT

Posted 10 years ago

“Very helpful, very easy process also.”

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Posted 10 years ago

Hi Christopher, thanks for taking the time to write a review - great to hear that you found it easy

Posted 10 years ago

“Never received the book to help you record your mileage etc.”

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Posted 10 years ago

Hi Graham, thanks for giving us a positive review. Sebastian has been in touch this morning and sent you out a new log book, hopefully everything with be plain sailing from here!

Posted 10 years ago

RIFT Tax Refunds is rated 4.4 based on 730 reviews