Rituals Reviews

Name: Rituals
Rating: 3.19

3.2 Rating 27 Reviews

52 %

of reviewers recommend Rituals

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3.2

Based on 27 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was having a few problems today getting an order through so spoke to a very helpful customer services representative called Sophia who was very helpful and got my order sorted out in extra quick time! Great customer support and lovely products - thanks again”

Helpful Report

Posted 5 days ago

“Love the product… great to give as gifts but it’s the staff that really make shopping here a pleasure.”

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Posted 1 week ago

“That was my first time visiting the shop. Was looking for a present and Hilary was extremely helpful, knowledgeable and supportive until I find the right present. Great experience, I’ll be definitely looking forward to there again!”

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Posted 4 weeks ago

“Visited the Plymouth store and was treated to an informal but incredibly knowledgeable introduction to rituals products from Katie. She listened to me, something that is sadly lacking in many shops today. I left with some beautiful legend of the dragon products, really eye catching display. Katie signed me up and I will be back next week with my mother who has agreed to buy me an advent calendar. Katie, I work in retail and your technique was a revelation, no hard sell but I felt you held my hand through the whole experience. I didn’t come in to buy but feel I am now a converted rituals fan.”

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Posted 6 months ago

“The Assistants in Rituals, Plymouth were so friendly and knowledgeable. Great ambience and wonderful products. I’m converted!”

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Posted 8 months ago

“Very impressed with Courtney (Buchanan St, Glasgow). She went above and beyond in providing excellent customer service and problem solving. I had an issue using a One4all gift card as my total amount spent, £76.40 exceeded the card value of £50. Courtney explored various options and contacted her company to try to resolve. She was pleasant, patient and friendly throughout. Unfortunately, and not for the want of trying on her part, I was unable to redeem my ONE4ALL voucher. Bizarrely, it would not let me pay excess on my debit card or top up gift card to value required. I eventually paid for it on my debit card because of the excellent service provided by Courtney. However, I'm not impressed with the regulations of ONE4ALL. This was a gift given to me in good faith for my 60th birthday so the whole point was to treat, and not cost myself! I would most definitely NOT recommend buying ONE4ALL as a gift. Alternatively, I would happily buy or recommend a Rituals gift card instead.”

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Posted 8 months ago

“I have almost everything from limited Amsterdam edition. And im really sad, because it is limited! I love the scent. If you could make shampoo, conditioner and heat protection spray with the same scent, im def gonna buy it for the rest of my life.”

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Posted 3 years ago

“Good customer service at airport inverness scotland”

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Posted 3 years ago

“Beautiful pills that make me feel well.”

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Posted 4 years ago

“The products arrived within 2 days, the products were beautifully gift wrapped as requested”

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Posted 6 years ago

“Products are fabulous, gift packaging superb and delivery to Scotland excellent.”

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Posted 6 years ago

“They offered me tea when i went in , took my heavy bags so i could shop and drink tea at the same time. they were attentive and smart. they knew their products and helped me find some beautiful gifts for my friends. I actually did not go in with the intention of buying but they made the whole experience a delight. You just dont get this anymore. thank you Rituals brent cross”

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Posted 6 years ago

“Great products for your skin and inner body!”

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Posted 6 years ago

“bbzbzbznnnzbz nninmij sbunn best products”

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Posted 6 years ago

Rituals is rated 3.2 based on 27 reviews