Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time. However British weather has prevented its use yet!”

Helpful Report

Posted 1 year ago

“Excellent quality products and delivery prompt and kept updated.”

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Posted 1 year ago

“Best place I’ve found to buy pellets and always prompt delivery”

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Posted 1 year ago

“Delivery late, courier was rude and didn't even deliver to the door left it on drive. Your custumer service weren't helpful and long wait. Sent message, which I have never received a reply!”

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Posted 1 year ago

“Cannot fault the service I received starting with being able to speak on the phone to a real person in the BBQ showroom who clearly knew what they were taking about AND seemed genuinely willing to help. The parts themselves were genuine Weber parts and were delivered very quickly. Couldn’t fault the service and would certainly use them again. First class!”

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Posted 1 year ago

“Really good, quick service. The Weber bbq was protected well in its packaging & easy to assemble. I threw away the box which I then realised I needed to get further discount 🤦‍♀️”

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Posted 1 year ago

“Great service quick delivery”

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Posted 1 year ago

“Ì am very pleased with the Weber traveller cover. It's a good fit, good quality and delivery was very quick.”

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Posted 1 year ago

“As usual order arrived when promised great customer service - needed a copy of invoice - arrrived 15 minutes after the request! all good use them!”

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Posted 1 year ago

“Really prompt and efficient service”

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Posted 1 year ago

“It was in stock and got delivered quick”

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Posted 1 year ago

“Delivered on time and packaged well”

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Posted 1 year ago

“Enjoyed the smoking course, nice people, Well organized, good value for money. Maybe change slightly. Run a course for beginners and a more technical course for more experienced people. As it was a bit basic for me. But good fun and I enjoyed it. Gary”

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Posted 1 year ago

“2nd purchase from Riverside, why did I buy from them again: 1 Great Service 2 Cheapest on the internet 3 Piece of mind 4 Quick delviery Highly recommend and would not hesitate buying from them again!”

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Posted 1 year ago

“I love riverside. They always have what im looking for and deliver as they say they will.”

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Posted 1 year ago

“Disappointed Product not delivered Sent email to raise this and no response”

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Posted 1 year ago

“Had to return an item as it didn’t fit my Weber bbq, asked if I could exchange for correct ones, email said I need to return item, then get a refund and then buy the correct item.”

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Posted 1 year ago

“The order process was easy. The price was the best I could find. Delivery was quick. What else could I want? Thank you!”

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Posted 1 year ago

“I have used the rotisserie 3 times and it works really well the delivery was good and on time D Killick Essex”

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Posted 1 year ago

“Excellent staff - Ellie was extremely knowledgeable, helpful, professional, patient and pleasant! Also excellent speedy delivery service. Thank you.”

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Posted 1 year ago

Riverside is rated 4.9 based on 15,966 reviews