Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been ordering bits from Riverside for years, never had any problems, gear always arrives promptly and well packaged to protect the items, What more can you ask for!!??!!”

Helpful Report

Posted 1 year ago

“Very good price and fast delivery. I love Weber products and Riverside stock a wide range. I will certainly be returning to Riverside when I need to add more accessories to my Weber Crafted BBQ set up. Huge thanks! John Baker”

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Posted 1 year ago

“Weber BBQ - great price, fast delivery, easy trouble free transaction, no complaints, will recommend Riverside to others.”

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Posted 1 year ago

“Good products at a good price, speedy delivery, great service.”

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Posted 1 year ago

“Excellent price, even better delivery service!”

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Posted 1 year ago

“Efficient and communicated well about delivery. BBQ is great and everything I had hoped for. Thanks”

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Posted 1 year ago

“Very speedy delivery of precisely the item ordered.”

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Posted 1 year ago

“Found Riverside when looking for a Weber BBQ. They were very competitively priced in fact the cheapest i could find. They did not disappoint either delivered next day well packaged. Brilliant service 100% recommended”

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Posted 1 year ago

“Great service great service”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent service - bargain price & fast dispatch for Weber BBQ starter Many thanks”

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Posted 1 year ago

“Easy order process. Very fast delivery and well packaged. very good quality product.”

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Posted 1 year ago

“Great product really good price and quick delivery. Highly recommend”

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Posted 1 year ago

“Obviously very pleased with the Traeger,visited the store and as always felt like a kid in a candy store. However ordered and selected option for next day delivery,arrived after 3 days. Also was meant to include a cover but this wasn't sent. This has been resolved but was a bit of a go around having to ring riverside to then ring the white company”

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Posted 1 year ago

“Great product, just arrived via wrong delivery method (requested two person but came as a pallet delivery which we didn't have room for!).”

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Posted 1 year ago

“Disappointed with delivery. Ordered through express delivery to ensure bbq here for big family event . Did not turn up until 5 days later. At least they rang to explain problems with delivery”

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Posted 1 year ago

“Highly recommend ! Speedy delivery! Thank you x”

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Posted 1 year ago

“Ordered a weber barbecue for my sons birthday. Arrived badly damaged. Customer service is horrendous and slow to answer. We requested a new barbecue, which is what we had paid for, and they requested a spare part instead. When you pay for a NEW barbecue you don’t expect to receive a badly damaged one which was clearly like that when sent out! Very unhappy customer!”

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Posted 1 year ago

“Reliable products. Prompt delivery”

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Posted 1 year ago

“Great price and prompt delivery”

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Posted 1 year ago

Riverside is rated 4.9 based on 15,966 reviews