Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service 👏”

Helpful Report

Posted 1 year ago

“Course purchased as a present for my husband, he was delighted as recently bought a Traeger so can’t wait to learn how it’s done!”

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Posted 1 year ago

“Love this website. So easy to use. Prices are really competitive and communication great. I ordered from here to guarantee the authenticity of product . Couldn't be happier and delivery was super fast”

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Posted 1 year ago

“really pleased with my order , recived everything i ordered which makes a change in my experiance”

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Posted 1 year ago

“I've used Riverside in the past for grilling supplies because they never disappoint. The same was true for this purchase. I wanted to source a Traeger quickly while on sale before I left for an extended holiday. I ordered on a Saturday and had the pallet and additional goods safely delivered on the following Tuesday morning. I had communicated via email with customer service/support and they were prompt to reply and arrange the quick delivery. I will definitely be using them again in the future based on good value and good service.”

Riverside 5 star review on 28th May 2024

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Posted 1 year ago

“Excellent service and prompt delivery. Would certainly use this company again.”

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Posted 1 year ago

“Good shop with quality products”

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Posted 1 year ago

“Excellent delivery of a fantastic BBQ. We are really pleased. Thank you Riverside.”

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Posted 1 year ago

“Excellent good price and excellent service will definitely yous again”

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Posted 1 year ago

“Riverside were able to supply a Weber BBQ cover so much cheaper than elsewhere with free delivery thrown in. An excellent service. Well done Riverside.”

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Posted 1 year ago

“Very fast delivery from Riverside, a good website with a huge range of bbq related items. I also find their you tube channel really helpful for how to cooks, assembly demonstrations etc highly recommend them.”

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Posted 1 year ago

“Great prices, much better than local, even including delivery to the other end of the country!”

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Posted 1 year ago

“Fast delivery, good price. Good service, very happy with our new BBQ.”

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Posted 1 year ago

“great taste smoke pellets, fast delivery”

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Posted 1 year ago

“fantastic products at amazing prices and really helpful knowledgeable customer service”

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Posted 1 year ago

“Excellent service. Would highly recommend. I live on an island and delivery was within a week for the BBQ I ordered from them.”

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Posted 1 year ago

“Thumbs up!”

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Posted 1 year ago

“I love it, it looks so real.”

Riverside 5 star review on 23rd May 2024

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Posted 1 year ago

“After ordering my Webber purchase through the website, it was a simple transaction which met all my needs. Home delivery was arranged and updated, communication was spot on and i am very happy with the service throughout. Thanks to the Riverside Team and Logistics Company.”

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Posted 1 year ago

“Always a good service at Riverside.”

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Posted 1 year ago

Riverside is rated 4.9 based on 15,966 reviews