Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,958 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 5 star review on 11th September 2024

448

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent good price and excellent service will definitely yous again”

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Posted 1 year ago

“Riverside were able to supply a Weber BBQ cover so much cheaper than elsewhere with free delivery thrown in. An excellent service. Well done Riverside.”

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Posted 1 year ago

“Very fast delivery from Riverside, a good website with a huge range of bbq related items. I also find their you tube channel really helpful for how to cooks, assembly demonstrations etc highly recommend them.”

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Posted 1 year ago

“Great prices, much better than local, even including delivery to the other end of the country!”

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Posted 1 year ago

“Fast delivery, good price. Good service, very happy with our new BBQ.”

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Posted 1 year ago

“great taste smoke pellets, fast delivery”

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Posted 1 year ago

“fantastic products at amazing prices and really helpful knowledgeable customer service”

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Posted 1 year ago

“Excellent service. Would highly recommend. I live on an island and delivery was within a week for the BBQ I ordered from them.”

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Posted 1 year ago

“Thumbs up!”

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Posted 1 year ago

“I love it, it looks so real.”

Riverside 5 star review on 23rd May 2024

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Posted 1 year ago

“After ordering my Webber purchase through the website, it was a simple transaction which met all my needs. Home delivery was arranged and updated, communication was spot on and i am very happy with the service throughout. Thanks to the Riverside Team and Logistics Company.”

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Posted 1 year ago

“Always a good service at Riverside.”

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Posted 1 year ago

“I went to Riverside as someone had recommended it to me and I thought it would be the easiest route for buying a barbecue. My grandfather purchased the barbecue as a gift and input the wrong postcode by mistake. White Stores tried to charge him £160 for changing the delivery address. We then cancelled the order (which they also charged us for) and tried again. We requested 2 man delivery but only 1 person turned up (a day later than they had told me) so I had to carry the barbecue myself down a flight of stairs. Unfortunately, you only speak to people at White Stores with these concerns who are quite unhelpful. It is not clear when making the purchase that riverside do not deal with the customer support themselves. I got the purchase in the end after about a month, but overall it was quite a difficult/ time wasting experience for the sake of a barbecue.”

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Posted 1 year ago

“Hassle free purchase, as always from Riverside. Delivery on time and well packaged. Website very easy to use. 10/10!”

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Posted 1 year ago

“Excellent ordering experience,”

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Posted 1 year ago

“Bought a Weber Spirit II e 310 - I got a text saying it was coming a couple of days later, on the due date I still hadn't got a time so I called up and Natalia checked and said it was down for a 4 days later when I pointed out that I was told it was that day, she said leave to me I'll see what I can do. It arrived that Day, great service, great product”

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Posted 1 year ago

“Great service. Order turned up earlier that expected and in pristine condition.”

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Posted 1 year ago

“I called Riverside to get instructions about my purchase and they where very polite and helpful. My Weber Q3200 really makes my garden just perfect. Highly recommend Riverside and they're products.”

Riverside 5 star review on 16th May 2024

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Posted 1 year ago

“I bought a wEber BBQ. The BBQ is fine. However, I would have liked some idea of when it would be delivered. I spent a week sitting by the door!!”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

Riverside is rated 4.9 based on 15,958 reviews