Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,958 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,958 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 5 star review on 11th September 2024

448

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Weber BBQ from Riverside on 1st May. Dipatched on 3d May. Received on 14th May. Communication with both Riverside and Courier (DX) was appalling. Emails, if responded to took at least 2 days. Phone line, giving a six option menu, brought you to same person who would only answer questions she wanted to anwer thus if you selected "2" for BBQ's she would only answer questions regarding sales. Selecting "6" for any other queries, the same person would not answer qustions relating to courier!! DX Express (the couriers) only answered emails with unhelpful information like "contact your goods supplier". Overall, thoroughly unimpressed”

Helpful Report

Posted 1 year ago

“We bought this BBQ as a present for our son in law. It appears to be a good product (not used yet) but took several hours for my husband to construct and he is an engineer. We have never seen as much packaging but it arrived in perfect condition. When we ordered it there was a free gift advertised but a week later when I was about to send for it, it was no longer available Very happy with the BBQ though”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“very good service. prompt delivery”

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Posted 1 year ago

“Easy ordering and excellent delivery The only downside was that no order confirmation was received”

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Posted 1 year ago

“Great Item - Fast Delivery - Very Happy”

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Posted 1 year ago

“I bought a Weber BBQ for a really competitive price and the BBQ was delivered efficiently and quickly. I couldn't ask for anything else. Great experience”

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Posted 1 year ago

“Have bought 2 BBQs and now the pizza Tray for Weber. The delivery was very quick and if you have any problems then the staff will give good advice and information. A company you can trust.”

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Posted 1 year ago

“The product was delivered really quickly, and easily. It was of really good quality with no marks or scratches. I would happily buy from Riverside again.”

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Posted 1 year ago

“Top grate for BBQ arrived well protected in packaging and was in perfect condition”

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Posted 1 year ago

“Ordered a Weber bar b Q because they had it at a great price. Delivery was a few days but all entirely as expected Cant fault the service and a great saving on price!!”

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Posted 1 year ago

“Very good you order you get it no mess in very good”

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Posted 1 year ago

“Delivery on time and I know it’s a great product.”

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Posted 1 year ago

“I was delighted with the speed of delivery for this product. The look and quality is first class.”

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Posted 1 year ago

“Riverside's website was easy to use; confirmations received swiftly and delivery efficient. Thank you!”

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Posted 1 year ago

“Very happy witht he barbecue and service. Sent this to my daughter as a moving in present but made a mistake on the address. The support team were very quick to help and recitfty the delivery. I have made several purchases now over the years and will again in the future.”

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Posted 1 year ago

“Fast delivery of items. Good communication from them.”

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Posted 1 year ago

“Excellent service from order to delivery will definitely use company again.”

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Posted 1 year ago

“I always use Riverside for Traeger pellets. Good selection, well priced and quick delivery.”

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Posted 1 year ago

“Brilliant service as always.”

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Posted 1 year ago

Riverside is rated 4.9 based on 15,958 reviews