Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely well priced with a great delivery service - Excellent all round”

Helpful Report

Posted 4 years ago

“Delivery good and assembly went well, just waiting for some sunny weather to experiment with it!!”

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Posted 4 years ago

“A great company well recommended by others who certain lived up to expectation”

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Posted 4 years ago

“Although when I placed my two orders, I had arranged for the delivery of both to be together as one item was not going to be available until the end of April, the orders arrived separately via tweo different couriers, one of which was a week later. I am still awaiting the four matching cushions with no indication of when they may be coming.”

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Posted 4 years ago

“One of the best places in the UK for BBQ kit. The classes are a real treat and make for a cracking day out. Buying online is a dream with deliveries prompt and efficient.”

Riverside 5 star review on 15th May 2021

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Posted 4 years ago

“Easy online ordering and quick delivery. All round very good service.”

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Posted 4 years ago

“Great service, and prompt delivery. Love our new bbq, would definetly shop with Riverside again.”

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Posted 4 years ago

“Very impressed. Ordered a griddle for our Weber bbq and it arrived promptly 2 days later and no postage costs.”

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Posted 4 years ago

“Great service, ordered on line on Sunday, delivered on Tuesday. Sorted out an issue and delivered replacement product on Wednesday. Had the products I wanted in stock, when many others were promising I could contact them in July... Excellent customer experience”

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Posted 4 years ago

“Ordered & delivered efficiently. Very reliable online ordering company”

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Posted 4 years ago

“Excellent service fast delivery”

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Posted 4 years ago

“Great service and a product I had trouble sourcing elsewhere.”

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Posted 4 years ago

“Ordered my Weber kettle bbq and it was delivered 24 hours later. Very pleased with the service..”

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Posted 4 years ago

“Excellent customer service Thank you 😄”

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Posted 4 years ago

“Excellent service, kept intouch and delivery was a day earlier than said they did make me aware”

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Posted 4 years ago

“What can I say absolutely fantastic super fast delivery ordered on a Friday afternoon and it came Sunday morning. Pizza for tea Sunday evening”

Riverside 5 star review on 14th May 2021

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Posted 4 years ago

“Helpful on phone to confirm sizing. Delivered quickly and well packaged”

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Posted 4 years ago

“They were excellent arrived promptly and in good order They provided a great service Thank you”

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Posted 4 years ago

“Really speedy turnaround from order to delivery. Excellent service.”

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Posted 4 years ago

“Great service as always with a quick delivery time”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews