Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online ordering and quick delivery. All round very good service.”

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Posted 4 years ago

“Great service, and prompt delivery. Love our new bbq, would definetly shop with Riverside again.”

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Posted 4 years ago

“Very impressed. Ordered a griddle for our Weber bbq and it arrived promptly 2 days later and no postage costs.”

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Posted 4 years ago

“Great service, ordered on line on Sunday, delivered on Tuesday. Sorted out an issue and delivered replacement product on Wednesday. Had the products I wanted in stock, when many others were promising I could contact them in July... Excellent customer experience”

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Posted 4 years ago

“Ordered & delivered efficiently. Very reliable online ordering company”

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Posted 4 years ago

“Excellent service fast delivery”

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Posted 4 years ago

“Great service and a product I had trouble sourcing elsewhere.”

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Posted 4 years ago

“Ordered my Weber kettle bbq and it was delivered 24 hours later. Very pleased with the service..”

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Posted 4 years ago

“Excellent customer service Thank you 😄”

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Posted 4 years ago

“Excellent service, kept intouch and delivery was a day earlier than said they did make me aware”

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Posted 4 years ago

“What can I say absolutely fantastic super fast delivery ordered on a Friday afternoon and it came Sunday morning. Pizza for tea Sunday evening”

Riverside 5 star review on 14th May 2021

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Posted 4 years ago

“Helpful on phone to confirm sizing. Delivered quickly and well packaged”

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Posted 4 years ago

“They were excellent arrived promptly and in good order They provided a great service Thank you”

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Posted 4 years ago

“Really speedy turnaround from order to delivery. Excellent service.”

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Posted 4 years ago

“Great service as always with a quick delivery time”

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Posted 4 years ago

“A very efficient Web site with DPD deleting promptly & on time. Assembly of BBQ was alright but one screw was missing. With one phone call a lady dealt with my problem quickly & efficiently with the missing screw coming promptly. Would certainly use them again.”

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Posted 4 years ago

“Beautiful orchid, lovely ceramic pot and excellent quality. Looks real and received many compliments.”

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Posted 4 years ago

“Really good service - easy ordering and quick delivery.”

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Posted 4 years ago

“As we’re in the process of buying a lodge , this tells you that we love it there”

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Posted 4 years ago

“Very fast delivery , product as expected in every way . Truly delighted . Thank you so much NR”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews