Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was great. Really happy with it so far. Used it to do both direct and indirect cooking and the outcomes have been tasty!”

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Posted 4 years ago

“Quick and easy to use, Quick delivery and great product 👌”

Riverside 5 star review on 19th May 2021

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Posted 4 years ago

“I ordered garden furniture (6 chairs and a table) and prior to finalising my order I spoke to Ellie (at Riverside) who let know the potential delivery times. After placing the order Patrick (at Riverside) called to organise delivery. It arrived as agreed and the furniture is amazing. I would use this company again. It was the most stress free and efficient service now just waiting for the rain to stop so I can use the furniture more!”

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Posted 4 years ago

“Great place”

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Posted 4 years ago

“Replacement BBQ cover better than original and delivered promptly. Very good service.”

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Posted 4 years ago

“good website, ease process and very fast delivery. Good customer service to.”

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Posted 4 years ago

“I bought two ficus trees to place outside the front of our house. I am so pleased with them. A friend who runs a plant nursery admired it and was most impressed when I had to point out to her that it is fake! Thank you for solving a problem.”

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Posted 4 years ago

“Extremely quick delivery with regular updates. Would definitely recommend.”

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Posted 4 years ago

“I bought my Weber Genesis bbq two or three years ago. Occasionally I run into trouble, even with a Weber. So what’s going on? Dunno. Phone Riverside. They like to know that you’re a bona fide customer, but given that, advice is always clear and accurate and solves the problem. Riverside also has a very high level of spare parts, accessories and toys to hand. What more could you expect?”

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Posted 4 years ago

“Ordered my item one day and it arrived the day after. Rapid delivery and an item I was delighted with. 5*”

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Posted 4 years ago

“ordered to replace existing cover but with side openings - got to say does the job superbly”

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Posted 4 years ago

“Good product. Great service. Just what I expect.”

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Posted 4 years ago

“Great service. Ordered the bbq on bank holiday Monday and it arrived by courier on the Wednesday. It’s been raining ever since so I haven’t had the chance to use it yet.”

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Posted 4 years ago

“Prompt delivery, no problems”

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Posted 4 years ago

“Great service,informative and accommodating as when product delivery date, had to wait a few weeks for my item but that was due to the high demand and of course COVID 19.very happy with my pizza oven.”

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Posted 4 years ago

“The product is hard to assemble and I’m still awaiting a workman to assist. Many of the leaves had fallen or been pulled off in tansit so we’re loose in box”

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Posted 4 years ago

“Amazing company and people. Everyone is helpful. Products delivered on time. Any problems are fixed immediately with no hassles. Prices are competitive. I am very very impressed by the professionalism.”

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Posted 4 years ago

“Very efficient website and delivery was efficient also Very pleased with product”

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Posted 4 years ago

“Ordered lots of Weber and BBQ stuff from Riverside, excellent service! and prices competitive.”

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Posted 4 years ago

“Great very fast delivery highly recommended no problems”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews