Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, speedy and secure delivery. Can’t fault Riverside!”

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Posted 4 years ago

“Very pleased with my purchase which arrived the day after I ordered it. Not often that happens!!”

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Posted 4 years ago

“Some challenges with the despatch time on the order, but the team were always really helpful when I spoke with them and I would order again from this company.”

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Posted 4 years ago

“I buy all my bbq bits from riverside, because they stock everything I need and they are nice people.”

Riverside 5 star review on 28th March 2022

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Posted 4 years ago

“Excellent customer service, great company to deal with, fantastic garden furniture.”

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Posted 4 years ago

“Fast delivery, great communication. First order made through Riverside, throughly recommend. I will be back for more products in regards future.”

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Posted 4 years ago

“Quick delivery and a good price, would happily use again.”

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Posted 4 years ago

“Brilliant service quicker than expected. Totally satisfied. Thanks”

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Posted 4 years ago

“Really quick delivery of my large Weber Q roasting shields. I'd read a review saying their shields arrived bent, mine arrived excellently packed in a stout box. Time to visit the butcher.”

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Posted 4 years ago

“Absolutely brilliant”

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Posted 4 years ago

“The delivery was second to none”

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Posted 4 years ago

“Excellent service and speedy delivery.”

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Posted 4 years ago

“Great service, ordered an Alexander Rose bench and oils on a Friday and was delivered on Monday. The delivery service worked really well. The range of garden products on their website is one of the best I've seen. Highly recommended, will use again.”

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Posted 4 years ago

“Brilliant turnaround!”

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Posted 4 years ago

“Great product and service from Riverside excellent as always. Thank you again”

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Posted 4 years ago

“Great service experience pre and post sale. Good quality products also. Any issues, they will sort them quickly, really happy.”

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Posted 4 years ago

“First class deliver of great products .. I had a small issue with my bbq which was dealt with by Ellie first thing in the morning , absolutely superb customer service thank to the riverside team and Ellie .so good in these hard times cheers Mickey”

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Posted 4 years ago

“This was such an easy transaction. Great website and search function. Easy to pay, item arrived very quickly and undamaged. Great communication. I would wholeheartedly recommend, i fact I bought a second Weber for my daughter two days after receiving mine”

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Posted 4 years ago

“I found the staff knowledgeable and engaging. This gave me confidence to purchase from a new Company. The delivery service was equally hassle free.”

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Posted 4 years ago

“I still have NOT received my order, I’ve tried chasing it up with no success”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews