Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service as always. Highly recommend for all your bbq needs. Range of american rubs and sauces are a real plus! Thanks Riverside.”

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Posted 4 years ago

“Very quick and easy service, would definitely recommend.”

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Posted 4 years ago

“Excellent and genuine parts for Weber BBQ. Not fitted yet but delivery was prompt.”

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Posted 4 years ago

“I will never order anything from there again. I previously bought a BBQ from there and just got a lighter two weeks back. They have sold me an empty lighter and said I had to fill it with gas! It’s really shocking and if I wanted an empty lighter, I wouldn’t bother paying £14 for it. Customer service wasn’t helpful at all.”

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Posted 4 years ago

“I placed my order on line and it arrived promptly and it was as expected. All very satisfactory”

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Posted 4 years ago

“Speedy efficient service at a good price.”

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Posted 4 years ago

“Exactly as advertised and prompt delivery”

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Posted 4 years ago

“Thank you great service. A little disappointed it didn’t come as Originally suggested.”

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Posted 4 years ago

“Great company love all my Weber barbecue products I purchased online. Great price too.”

Riverside 5 star review on 31st March 2022

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Posted 4 years ago

“excellent customer service, order placed on line and order process updated throuhout. good delivery and excellent product well worth the money”

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Posted 4 years ago

“Speedy service and item arrived in time as bought for a birthday present.”

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Posted 4 years ago

“Extremely happy with the service garden chair ordered and delivered in four days”

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Posted 4 years ago

“Amazing service and cheapest I could find the Weber q2000. Postage was very quick and well informed the whole time. Highly recommend Riverside”

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Posted 4 years ago

“Great price and prompt delivery from Riverside. Will definitely use them again.”

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Posted 4 years ago

“Ordered online from UAE as a present of a BBQ and accessories for our Son and Daughter in law who live in St Neots. Very easy online system and delivery were in a couple of days and all on time and well packaged. You just cannot ask for any better service 5 stars all the way. Well done.”

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Posted 4 years ago

“Always a great experience with Riverside, thanks very much again”

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Posted 4 years ago

“Great service, prompt and well packaged delivery. Perfect!”

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Posted 4 years ago

“I have received the wrong item and attempted to contact Riverside regarding this over the past 10 days to no success. I find this highly unacceptable.”

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Posted 4 years ago

Hi Salvy, We have not recieved any emails from you other than the contact form which I have replied to. Please provide the information requested on my email so I can resolve the issue that you are having. Thank you Ellie

Posted 4 years ago

“Excellent service arrived next day all items in perfect condition and packaged really well. Will definitely be back”

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Posted 4 years ago

“Provide a good quality service before and after sales”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews