Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered,online, I had no idea what to expect. This company gave me excellent customer service , keeping me informed when my order was to arrive….and then keeping in touch following a damaged item. ….which was put right speedily and with professionalism. Excellent .”

Helpful Report

Posted 4 years ago

“Recently purchased on line a Weber Paella pan, it was cheaper than all other places and arrived the next day. I cannot praise the service received from Riverside enough. A huge thank you. All I have to do now is learn how to make Paella :o)”

Helpful Report

Posted 4 years ago

“this was the only place i could find the item i needed, customer service was amazing the team on the phone were extremely helpful and the delivery was quick and efficient i cant complain”

Helpful Report

Posted 4 years ago

“Always very quick delivery and if u spend 50 quid free delivery and the majority of stuff I order isn't the lightest so that's a bargain right there on delivery main reason i use riverside.”

Helpful Report

Posted 4 years ago

“Fast delivery of a quality item. My Mum loved her Mother's Day Barbeque gift!”

Helpful Report

Posted 4 years ago

“Prompt reliable service. Cheapest found online.”

Helpful Report

Posted 4 years ago

“Great price and good service. Slight hiccup in delivery but was able to ring, they looked into the issue and resolved very quickly.”

Helpful Report

Posted 4 years ago

“Product is fab, but customer service is shocking. When I called to complain about a delivery a woman was very rude to me. I’d never buy from this company again”

Helpful Report

Posted 4 years ago

“Bought a Weber BBQ and by far the best price I could find. Ordered in the afternoon and was delivered next morning. Excellent service all round.”

Helpful Report

Posted 4 years ago

“Great service, thank you. I bought an Alfresco Chef Pizza Oven from you which was a well-received birthday gift. The purchase and delivery were very straightforward. Thank you.”

Helpful Report

Posted 4 years ago

“Was.delighted with the look and quality of the product! Can't wait to have it installed.”

Helpful Report

Posted 4 years ago

“Better than ‘Very Good’! I called Riverside to ask if the garden chairs I wanted were in stock. The lady I spoke with checked and said they were, and I would receive them in a few days. Two days later they I had them! EXCELLENT SERVICE! I recommend RIVERSIDE.”

Helpful Report

Posted 4 years ago

“Hi ordered some gas canisters for my portable Weber .. great service will ge using Riverside again👍👍👍”

Helpful Report

Posted 4 years ago

“Really easy to order on the website. Very efficient delivery with good clear communication at each order status point. Really impressed so did another order within days for other products.”

Helpful Report

Posted 4 years ago

“Brilliant from choosing the product to receiving it on my doorstep, fantastic price as well.”

Riverside 5 star review on 6th April 2022

Helpful Report

Posted 4 years ago

“Fast efficient delivery. Great BBQ. Very happpy.”

Helpful Report

Posted 4 years ago

“very competitive pricing and prompt dispatch unfortunately,wasn't in and DPD didn't redeliver due to their 'carbon footprint', so had to drive 8 miles to pick up 32kg charcoal”

Helpful Report

Posted 4 years ago

“Good item, great addition to this BBQ”

Helpful Report

Posted 4 years ago

“Cannot believe I didn’t buy this sooner. First class service from Riverside as always 10/10 👍”

Helpful Report

Posted 4 years ago

“A pleasure to do business with. Easy and straightforward for mail order from their online webshop”

Helpful Report

Posted 4 years ago

Riverside is rated 4.9 based on 15,966 reviews