Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt reliable service. Cheapest found online.”

Helpful Report

Posted 3 years ago

“Great price and good service. Slight hiccup in delivery but was able to ring, they looked into the issue and resolved very quickly.”

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Posted 3 years ago

“Product is fab, but customer service is shocking. When I called to complain about a delivery a woman was very rude to me. I’d never buy from this company again”

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Posted 3 years ago

“Bought a Weber BBQ and by far the best price I could find. Ordered in the afternoon and was delivered next morning. Excellent service all round.”

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Posted 3 years ago

“Great service, thank you. I bought an Alfresco Chef Pizza Oven from you which was a well-received birthday gift. The purchase and delivery were very straightforward. Thank you.”

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Posted 3 years ago

“Was.delighted with the look and quality of the product! Can't wait to have it installed.”

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Posted 3 years ago

“Better than ‘Very Good’! I called Riverside to ask if the garden chairs I wanted were in stock. The lady I spoke with checked and said they were, and I would receive them in a few days. Two days later they I had them! EXCELLENT SERVICE! I recommend RIVERSIDE.”

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Posted 3 years ago

“Hi ordered some gas canisters for my portable Weber .. great service will ge using Riverside again👍👍👍”

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Posted 3 years ago

“Really easy to order on the website. Very efficient delivery with good clear communication at each order status point. Really impressed so did another order within days for other products.”

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Posted 3 years ago

“Brilliant from choosing the product to receiving it on my doorstep, fantastic price as well.”

Riverside 5 star review on 6th April 2022

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Posted 3 years ago

“Fast efficient delivery. Great BBQ. Very happpy.”

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Posted 3 years ago

“very competitive pricing and prompt dispatch unfortunately,wasn't in and DPD didn't redeliver due to their 'carbon footprint', so had to drive 8 miles to pick up 32kg charcoal”

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Posted 3 years ago

“Good item, great addition to this BBQ”

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Posted 3 years ago

“Cannot believe I didn’t buy this sooner. First class service from Riverside as always 10/10 👍”

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Posted 3 years ago

“A pleasure to do business with. Easy and straightforward for mail order from their online webshop”

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Posted 3 years ago

“Great service as usual very quick delivery and well packed.”

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Posted 3 years ago

“Wow, ordered on Thursday was told delivery was due the following Monday, it arrived Saturday morning ....fantastic well packaged .”

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Posted 3 years ago

“Quick efficient service”

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Posted 3 years ago

“Ordered Friday delivered Sunday 5* service”

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Posted 3 years ago

“Excellent service with clear communication. Would Use again.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews