Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service that I've received from this company is top-notch. Would buy from you again.”

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Posted 3 years ago

“I ordered a wooden bench which arrived in a few days. Absolutely lovely, great value for money and would definitely order from Riverside again. Thank you”

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Posted 3 years ago

“BBQ Weber- was expected end april 22 but got a call and it was with me next day. Driver gave me half hour warning and was very pleasant and helpful. Great service so far,”

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Posted 3 years ago

“Fantastic service , wouldn’t hesitate to order again”

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Posted 3 years ago

“Excellent service - once again!”

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Posted 3 years ago

“I’m a First time customer to Riverside and what an absolute joy it was to purchase my Weber bbq. Brought online it was very easily and arrived the very next day, well packaged. No damage. No missing parts. Will definitely use Riverside again soons. 10/10!!”

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Posted 3 years ago

“I would recommend.”

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Posted 3 years ago

“Dispatched very quickly, arrived safely and on time. Very good service. Pain free”

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Posted 3 years ago

“Arrived quickly. Just what I needed fits BBQ perfectly”

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Posted 3 years ago

“Amazingly fast next day delivery. Item beautifully packed.”

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Posted 3 years ago

“Found via Google search, placed an order, with 30mins order was updated and shipped. Very impressed, will order again.”

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Posted 3 years ago

“Easy to use website and fast and efficient delivery. What’s not to like about this company.”

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Posted 3 years ago

“Great price, fast delivery, excellent service. Thank you all”

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Posted 3 years ago

“Riverside are awesome, great delivery as always. Well packaged as usual pretty much perfect service.”

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Posted 3 years ago

“First class service very quickly despached and the quality of Webber is first class”

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Posted 3 years ago

“Having ordered,online, I had no idea what to expect. This company gave me excellent customer service , keeping me informed when my order was to arrive….and then keeping in touch following a damaged item. ….which was put right speedily and with professionalism. Excellent .”

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Posted 3 years ago

“Recently purchased on line a Weber Paella pan, it was cheaper than all other places and arrived the next day. I cannot praise the service received from Riverside enough. A huge thank you. All I have to do now is learn how to make Paella :o)”

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Posted 3 years ago

“this was the only place i could find the item i needed, customer service was amazing the team on the phone were extremely helpful and the delivery was quick and efficient i cant complain”

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Posted 3 years ago

“Always very quick delivery and if u spend 50 quid free delivery and the majority of stuff I order isn't the lightest so that's a bargain right there on delivery main reason i use riverside.”

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Posted 3 years ago

“Fast delivery of a quality item. My Mum loved her Mother's Day Barbeque gift!”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews