Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair price, delivery early, well packed. Good service”

Helpful Report

Posted 3 years ago

“An Aladdins cave for all things Bbq mixed in with knowledgeable and helpful staff”

Helpful Report

Posted 3 years ago

“Very prompt delivery of the restaurant quality charcoal ordered. Great service and product - many thanks”

Helpful Report

Posted 3 years ago

“Very helpful with initial enquiry on the telephone. Good website for ordering. Delivery and Delivery Driver absolutely superb, thank you so much.”

Helpful Report

Posted 3 years ago

“Ordered on a Friday of a bank holiday weekend for delivery on the Monday and it arrived Saturday via DPD.”

Helpful Report

Posted 3 years ago

“Excellent price and service from Riverside once again”

Helpful Report

Posted 3 years ago

“Excellent product and service. A good place or site to get BBQ inspirations and products. I’ll definitely visit again.”

Helpful Report

Posted 3 years ago

“An excellent product at the best price on the internet. Always a good experience at Riverside.”

Helpful Report

Posted 3 years ago

“I have purchased several artificial box topiary plants from Riverside and a Weber BBQ. All items have been of exceptional quality and the delivery service is super quick Buy with confidence!.”

Helpful Report

Posted 3 years ago

“Fast delivery, great parasol, exactly as described. Highly recommended.”

Helpful Report

Posted 3 years ago

“Really impressive service, fast, well packed and arrived early.”

Helpful Report

Posted 3 years ago

“Fantastic service, great value than any other on line retailer!”

Helpful Report

Posted 3 years ago

“Ordered a Weber master touch BBQ when it arrived upon opening the box the item had some damage to it. I contacted Riverside & the service was fantastic and advised me to contact Weber myself, sadly the customer service from Weber was less than satisfactory”

Helpful Report

Posted 3 years ago

“Great service from Riverside. I called first to discuss my needs and then ordered. I was slightly sceptical when they said it would be next day but, sure enough there is was. Great service and great bbq.”

Helpful Report

Posted 3 years ago

“My go to wood pellets. Gives food nice taste. And as always best service you get with riverside. Thank you guys always the best service”

Helpful Report

Posted 3 years ago

“Excellent service. Web site easy to follow and to order from. Prompt delivery. Would recommend.”

Helpful Report

Posted 3 years ago

“Excellent experience, fast delivery, super price”

Helpful Report

Posted 3 years ago

“Product received in good time and was well packaged, after much research i found Riverside were the cheapest around so all in all a great experience.”

Helpful Report

Posted 3 years ago

“Even quicker than advised on the site, was shipped an hour after purchase.. fantastic! :D”

Helpful Report

Posted 3 years ago

“Great to deal with very fast delivery, can’t fault would recommend”

Helpful Report

Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews