Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and super fast delivery. Item just as advertised”

Helpful Report

Posted 5 years ago

“Fantastic service. I ordered the bbq on a Sunday evening. I had a call to arrange delivery by lunch time on Monday and the bbq was delivered by 12 the following day. Really pleased with the speed of the service and the staff were extremely helpful and friendly”

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Posted 5 years ago

“Great, efficient service, well packaged and fast delivery. I will be using them again and wouldn't hesitate to recommend.”

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Posted 5 years ago

“Unbeatable prices and free next day delivery. You can't ask for more than that.”

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Posted 5 years ago

“Great service and products!”

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Posted 5 years ago

“Very good service and prompt delivery. Very happy with my products”

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Posted 5 years ago

“Very easy to place order. It was a good price and was delivered in a couple of days. Very pleased with the service”

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Posted 5 years ago

“This is the second time I have ordered from Riverside (some artificial ivy cladding for a trellis) and once again the service was truly first class - i ordered the items on the Sunday and they were delivered to me on the Tuesday. I also recommended a friend to buy the same item and he too was very pleased with the quality of the product and the service provided by Riverside.”

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Posted 5 years ago

“Very prompt service both in supply and after care.”

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Posted 5 years ago

“Can't really comment yet as we won't be using it until the summer. I will write a review then”

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Posted 5 years ago

“Riverside is my go-to for all of my outdoor grilling purposes. They've always got what I need and prices are always competitive.”

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Posted 5 years ago

“Excellent products, helpful and knowledgeable staff and impeccable service. Highly recommend”

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Posted 5 years ago

“I have purchased a number of goods from Riverside over the last couple of years and have found their website easy to navigate, service prompt and courteous, delivery reliable and after sales service impressive. Always my starting point for BBQ products, etc.”

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Posted 5 years ago

“Web site easy to use. Prompt delivery. Would recommend and not hesitate to use again.”

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Posted 5 years ago

“Great communication and service from a first rate company.”

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Posted 5 years ago

“Great plants, so realistic Thankyou Riverside”

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Posted 5 years ago

“Great Price and great service for a quality product”

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Posted 5 years ago

“All good, prompt delivery, box in unmarked condition. Very pleased.”

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Posted 5 years ago

“Great product and great delivery”

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Posted 5 years ago

“Great idea to support a very worthwhile charity!”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews