Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible service. Could not believe how quickly our new Weber grill arrived...will happily continue as a satisfied customer. Thank you!”

Helpful Report

Posted 5 years ago

“We had a problem with one of our items. This was resolved quickly and I was kept informed the whole time. You can tell how good a company is by their customer services and these guys are A*. Thank you”

Helpful Report

Posted 5 years ago

“Good product easy to assemble and use.”

Helpful Report

Posted 5 years ago

“Seamless order, quick delivery.”

Helpful Report

Posted 5 years ago

“Having had a portable Weber Q series for many years and after buying a replacement hose and regulator from Riverside I was confident that I would get excellent service and value when looking to purchase a BBQ for my patio. Needless to say I was not disappointed and purchasing on line was easy and I took advantage of Weber’s winter deal to order my new gas BBQ with delivery the following day.”

Helpful Report

Posted 5 years ago

“Excellent service, arrived quickly, no problems”

Helpful Report

Posted 5 years ago

“One of the only UK stockists. Excellent product. Very fast delivery (sooner than advertised). Well and safely packaged. Could not recommend more highly.”

Helpful Report

Posted 5 years ago

“Best briquettes on the market. I couldn't find it cheaper.”

Helpful Report

Posted 5 years ago

“Excellent service and product arrived as described.”

Helpful Report

Posted 5 years ago

“Easy to order Excellent delivery communication and speed”

Helpful Report

Posted 5 years ago

“Speedy efficient delivery and well priced. Ban b q is great”

Helpful Report

Posted 5 years ago

“Excellent service thanks to Ellie thanks again will be back cheers”

Helpful Report

Posted 5 years ago

“I have used Riverside a couple of times in the last 18 months and have found them to be competitively priced, efficient and reliable. From my experience I have no hesitation in recommending them”

Helpful Report

Posted 5 years ago

“Quick dispatch and the part was just as expected”

Helpful Report

Posted 5 years ago

“Good long burn from briquettes. Ideal with my off-set smoker. Great turnaround time from Riverside. Not used them before but will return.”

Helpful Report

Posted 5 years ago

“Good BBQ cover and BBQ tools for the hot summer .. !! Spirit Weber 210”

Helpful Report

Posted 5 years ago

“Very good selection of goods, really easy to order and delivery was quick. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“The trees were bought for the communal hallway of the apartment block that I live in and they look really good all the residents like them. Delivery was quick with regular updates, very pleased with the service.”

Helpful Report

Posted 5 years ago

“Bought BBQ as gift. Delivered to recipient on time and notified of time delivery window beforehand.”

Helpful Report

Posted 5 years ago

“Super happy with how fast the delivery was and how well packaged it all came. Will definitely buy from here again!”

Helpful Report

Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews