Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can not fault the service. Ordered Thursday evening and the bbq and accessories delivered the following day. We had a phone call to confirm that was ok and the delivery driver called 40 mins prior to delivery to advise on his way.”

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Posted 5 years ago

“Excellent service, easy to order and prompt delivery.”

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Posted 5 years ago

“No problems whatsoever. Easy to order online and a very swift delivery.”

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Posted 5 years ago

“Excellent service. Ordered online in the afternoon and delivered the next day!”

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Posted 5 years ago

“Would recommend highly. Ordered a BBQ at midnight and had a call at 9am to confirm delivery time for the next day. Cheapest price I could find online and free next day delivery. Couldn’t be happier”

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Posted 5 years ago

“Prompt service, helpful and friendly delivery guy.”

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Posted 5 years ago

“Seamless ordering and delivery process really happy with product”

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Posted 5 years ago

“Same review as on the Google site. 1 star off for the rude chap who answers your phones. Else the braai stand is on point. Good delivery turnaround. No complaints.”

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Posted 5 years ago

“Only some of the order came on time had to report missing item which turn up 4 days later”

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Posted 5 years ago

“Great price, great service, will use again without a doubt”

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Posted 5 years ago

“Excelled service with quick delivery.”

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Posted 5 years ago

“We were kept fully informed of the order status. The item was received on time and well protected.”

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Posted 5 years ago

“Quick delivery, great price and great service. Would recommend to anyone.”

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Posted 5 years ago

“My Mastertouch unfortunately arrived damaged. I got in touch with customer services and they ordered replacement parts from Weber straight away. I got them delivered not even a week later and happy bbqing this weekend :). Excellent after sales service!”

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Posted 5 years ago

“Well packaged and quick dispatch, excellent communication,”

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Posted 5 years ago

“First class service , no hassle ordering will use again”

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Posted 5 years ago

“Prompt service, delivered as promised, item packaged well and was easy to assemble. I have not used the BBQ yet but it should be ok as it’s almost identical to my old one.”

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Posted 5 years ago

“Always dispatch the order the next or same working day. Great value Traeger equipment.”

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Posted 5 years ago

“Arrived on time”

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Posted 5 years ago

“Just what we wanted ..a screen to hide an unsightly area...wonderful service and delivery..and the screen looks amazing. Definitely use you again.”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews