Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on Friday delivered on Sunday despite Covid lockdown v3. I keep on coming back to riverside for customer service and price simply no need to go elsewhere.”

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Posted 5 years ago

“Great service with product very well packaged.”

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Posted 5 years ago

“Delivery arrived the very next day, well packaged, well priced and great product. Will be using again”

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Posted 5 years ago

“Great service and quick delivery!”

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Posted 5 years ago

“Very helpful and informative advice from the sales team before I made my decision to purchase a bbq from Riverside. Once purchased the bbq arrived very quickly through a high quality delivery company”

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Posted 5 years ago

“I have used Riverside a couple of times now and they’ve been very prompt and reliable, delivering with their own drivers on schedule and as promised. I’d certainly recommend and use again.”

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Posted 5 years ago

“Best price on the net. Good availability and excellent delivery - on time and well packaged.”

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Posted 5 years ago

“Bought a Weber BBQ at the lowest price online, dispatched and delivered quicker than expected”

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Posted 5 years ago

“Extremely fast delivery and good stock levels. Would definitely buy from them again”

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Posted 5 years ago

“We always order our bbq gear from Riverside and with next day delivery it’s incredible. Ordered on Friday at 430pm and all gear arrived Saturday morning at 9am! Exceptional service and customer care is great too if there are ever any issues! Highly recommend ordering from Riverside”

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Posted 5 years ago

“Excellent delivery, would highly recommend this company.”

Riverside 5 star review on 5th March 2021

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Posted 5 years ago

“Ellie was superb. Her product knowledge, advice and personality tipped the balance in your favour. Delivery was spot in. All round great service!”

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Posted 5 years ago

“Good info pre-purchase in answer to a query. When order placed, my delivery arrived promptly next day. Had a small issue as a part had been damaged in transit - this was resolved quickly and a replacement part sent direct. Sorted. Very impressed with overall service and would highly recommend Riverside.”

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Posted 5 years ago

“Very pleased with my delivery which did not take long. A few off the neighbours commented on how nice it looks and were surprised when I said it was not real. Very realistic due to the trunk and the leaves. Would definitely recommend.”

Riverside 5 star review on 4th March 2021

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Posted 5 years ago

“Great service. Very fast delivery.”

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Posted 5 years ago

“Good price prompt friendly service”

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Posted 5 years ago

“Great range of items. Very quick delivery.”

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Posted 5 years ago

“Very happy with BBQ, great delivery time and price - cheers.”

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Posted 5 years ago

“Not used Riverside for a while but as always Excellent service, prompt delivery and accurate updates. Will Always come back ⚓️”

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Posted 5 years ago

“Great company to deal with, fast, efficient, with quality products.”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews