Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn’t have asked for a speeder and efficient delivery service and being informed at all stages of the process.”

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Posted 5 years ago

“Excellent service. Delivery was sooner than expected.”

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Posted 5 years ago

“I cannot recommend this company more. We purchased a Weber BBQ from them. The price was very competative, delivery was free and the product arrived promptly. Customer service was excellent and a slight problem we had was resolved quickly and without any hassle. We will purchase from the again in the future.”

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Posted 5 years ago

“Delivered on time, just as advertised, no complaints 😀😀”

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Posted 5 years ago

“Great service as usual, ordered and it all arrived packed well and on time thank you”

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Posted 5 years ago

“I Bought an Alexander Rose quality product which was competitively priced & delivered well ahead of my expectations.”

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Posted 5 years ago

“The tastiest fruit and veg that I can buy! And how I love the bergamot lemons and blood oranges that brighten up the winter. Excellent local delivery team and great customer service. I have real confidence in Riverford’s care for the soil and environment too.”

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Posted 5 years ago

“Fantastic service from riverside. Really prompt and very helpful to arrange delivery of bbq on preferred date as a surprise birthday present for husband. Delivery man was amazing. We live in quite an awkward location and he could not have been more helpful & cheery. Can not recommend highly enough. Thank you to all the team at Riverside.”

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Posted 5 years ago

“Great service. Excellent delivery. Brilliant product. Thank you 😊”

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Posted 5 years ago

“Fantastic communication skills, efficient & doing a fab job during challenging times. Thank you.....bring on the good weather for BBQ season”

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Posted 5 years ago

“I found the Weber spare parts that I needed on the Riverside site when they were out of stock at Weber. The delivery was very quick, the price competitive, and the parts exactly as ordered. This is justwhat is needed from an on-line supplier at this time.”

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Posted 5 years ago

“Excellent service. Prompt, courteous and very professional. Item was delivered quickly and on time.”

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Posted 5 years ago

“Barbecue cover was readily available and amazingly arrived the following day. Excellent service.”

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Posted 5 years ago

“Always offer a range of great quality products at very competitive prices backed by reliable and swift delivery and service!”

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Posted 5 years ago

“Prompt delivery. Needed two replacement screws for a garden seat and these were dispatched immediately. Great customer service. Would fully recommend.”

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Posted 5 years ago

“Excellent company. Great products and customer service at a competitive price”

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Posted 5 years ago

“Over the years I have ordered many items from Riverside, Always delivered promptly, and always exactly what I wanted, I have dealt with the staff both on the phone and via email, and have always found them to be polite, curtious and extremely helpful and knowledgeable re products and recommendations, Also, The YouTube videos have been a great help in the past re learning curves on how to correctly use Bbqs and equipment, Cannot recommend the entire set up from start to finish highly enough👍👍🥇🥇”

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Posted 5 years ago

“Have not had time to use it yet, but looks and feels well made.”

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Posted 5 years ago

“Exactly what I wanted!! Delivery was sooner than expected too! Very happy with the whole service.”

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Posted 5 years ago

“I ordered a Weber bbq from Riverside as I found they were offering 10% discount online. Two days later the bbq was at home! Excellent service, will definitely recommend”

Helpful Report

Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews