Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful ,efficient and polite!”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“I have ordered pellets from Riverside a few times now. Delivery is free for the quantity I order and it arrives quickly.”

Helpful Report

Posted 5 years ago

“Very good service, free next Day delivery as advertised.”

Helpful Report

Posted 5 years ago

“Fantastic service and quick delivery.”

Helpful Report

Posted 5 years ago

“Very pleased with the service from riverside”

Helpful Report

Posted 5 years ago

“Wow! what amazing customer service, a last minute, spur of the moment Christmas gift for my husband ordered and delivered in well under 48 hours(I ordered after 4pm on Friday 18/12 received sunday 20th lunchtime) amazing range and choice, will definitely shop again, thank you Riverside”

Helpful Report

Posted 5 years ago

“Fantastic product dispatched and delivered quickly with accurate updates. Thanks!”

Helpful Report

Posted 5 years ago

“Ordered for Xmas at short notice but arrived on time and is of very good quality Many thanks Tony”

Helpful Report

Posted 5 years ago

“Items ordered Always arrive on time . Shame that I couldn’t log in to my account over Xmas so ordered as a guest but I will still use them again”

Helpful Report

Posted 5 years ago

“I ordered two trailing artificial plants from Riverside and on arrival we were extremely impressed as they are so life like Well done for a superb and realistic items.”

Helpful Report

Posted 5 years ago

“Everything Ok ! A good seller”

Helpful Report

Posted 5 years ago

“Used Riverside couple of times now to purchase Webber products for our son in the UK we live in Australia really impressed with reliable delivery and he has been pleased with quality of the BBQ items”

Helpful Report

Posted 5 years ago

“Super fast delivery and the goods arrive as they do every time perfect....”

Helpful Report

Posted 5 years ago

“Well built BBQ - first time Weber purchaser so expecting great things. Can’t wait for weather to improve ,”

Helpful Report

Posted 5 years ago

“Purchased the rotisserie for hubby’s bbq. Great service from staff and quick efficient next day delivery”

Helpful Report

Posted 5 years ago

“Found exactly what I was looking for, a Weber charcoal kettle kit. It was for a Christmas present, so I was buying out of season. Riverside came to my rescue. Their website was easy to search, easy to use. I had good communication emails from them and the product was delivered exactly when they estimated. It was well packaged so there was no damage in transit.”

Helpful Report

Posted 5 years ago

“Professional, easy to use website and quick delivery, even at peak Christmas time! Thank you.”

Helpful Report

Posted 5 years ago

“Amazing product. super super fast delivery received it in under 24hrs of purchase, a week before Christmas too.”

Helpful Report

Posted 5 years ago

“Great company to deal with, orders delivered promptly and well packed.”

Helpful Report

Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews