Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice, price and speedy delivery. Cannot comment on the actual products as they are part of a Christmas gift.”

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Posted 5 years ago

“Great price and super fast delivery. Was really happy with everything. Saved our BBQ!!!”

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Posted 5 years ago

“Easy to order. Delivery was excellent.”

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Posted 5 years ago

“Just perfect!”

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Posted 5 years ago

“Payment was quick and easy, delivery was quick and easy. Everything as you would want an expect. If something did go wrong, I have confidence from my little experience that Riverside would sort it quick.”

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Posted 5 years ago

“A great firm to deal with, nothing was to much trouble, the questions i asked were answered straight away, could not fault them ,would recommend them to anyone, faultless and fantastic service.”

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Posted 5 years ago

“Fantastic experience the quickest delivery 👏”

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Posted 5 years ago

“Great service as always”

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Posted 5 years ago

“The bench was excellent when we found it. Easy to construct, sturdy and well made. As alluded to the only issue was delivery. TNT left the bench outside our neighbours back gate about a quarter of a mile from our house. Luckly they spotted it and let us know. Just as well we have good neighbours.”

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Posted 5 years ago

“Well, the parcel has not been opened, but I am impressed with the fast delivery and the whole tracking system was the best. Keep it up, the best I have seen.”

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Posted 5 years ago

“Great service when enquiring. But the box was damp and dirty when delivered which, to be fair, is the delivery company’s fault But it left me somewhat disappointed as it was a present”

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Posted 5 years ago

“Great service. Easy access website. Faster delivery than expected.”

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Posted 5 years ago

“Ordered online from a Google search, normally buy everything from Amazon. Found this offer which looked too good to be true, Weber Q1200, Cover, stand, and a rotisserie. Checked out their website online, watched a couple of videos on the bbq and all looked good. Kit turned up all lovely booked with a checklist of all the products and arrived ahead of time. All the products were brand new and sealed. absolutely buy with confidence from Riverside super impressed and what a great Black Friday deal. I would definitely buy from them again and would have no hesitation in recommending them.”

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Posted 5 years ago

“Weber bbq at a great price delivered quickly as a gift.”

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Posted 5 years ago

“I recently purchased a Weber Smokey Mountain grille from you. the transaction was very easy, it arrived within days of placing the order and it was very good value.”

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Posted 5 years ago

“Ordered Weber Genesis 3 Burner Barbecue and accessories, service was excellent, received a prompt email informing me order had been received, then a phone call arranging delivery. I’d made a mistake with one of the product I ordered and they were happy to take it back and credit it in full. First Class Service, thank you.”

Riverside 5 star review on 18th December 2020

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Posted 5 years ago

“I have used Riverside regularly to buy my Weber BBQs and Accessories - They are 1st rate to deal with. You can't go wrong buying anything from Weber. Will defiantly use Riverside again !!”

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Posted 5 years ago

“Totally over the moon with product I’ve purchased from riverside the best price on the internet and the delivery was amazing so fast ordered on the Monday morning arrived Tuesday next day. Perfect five stars very happy.”

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Posted 5 years ago

“Used river side twice both times staff amazing so I will now use them always no complaints and ty”

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Posted 5 years ago

“Excellent service, quick delivery- all good as usual with riverside”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews