Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and speedy delivery”

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Posted 5 years ago

“Great product, quick deliver and excellent customer service”

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Posted 5 years ago

“Ordered this as a Christmas gift for my parents. Product was exactly as described and Riverside’s customer service (inc delivery to Northern Ireland) was exceptional.”

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Posted 5 years ago

“Absolutely fabulous!!! Has made a few socially distant catch-ups very memorable in -5C conditions!! Beautifully made. Easy to store on side with lid in windbreak sleeve. Buy with confidence!!!”

Riverside 5 star review on 26th December 2020

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Posted 5 years ago

“Good coal briquettes perfect for cooking turkey. Keeps burning for over 3 hours.”

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Posted 5 years ago

“Great cover for our outdoor table and chairs. Heavy enough to stay in place even if windy if you stand the chairs on the cover to stop it blowing up. Will see what heavy winds will do on Boxing day!”

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Posted 5 years ago

“Absolutely fantastic arrived well before allotted time.”

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Posted 5 years ago

“Speedy service, excellent products reasonably priced”

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Posted 5 years ago

“Awful customer service. I had an issue regarding the quality of one item and the answer I received was basically "we don't care".. incredible. I will never buy from them again..”

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Posted 5 years ago

“I found the website easy to use and informative whilst searching for items.”

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Posted 5 years ago

“Just as I expected very well made and went together really well. Looks great by our pond just waiting for the better weather.”

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Posted 5 years ago

“Excellent product and excellent service! Highly recommended.”

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Posted 5 years ago

“I bought an Alexander Rose 5 foot bench seat cushion for a requested Christmas present. I was so impressed with the quality that I bought a second one for my own bench! Riverside had the cheapest online price, and it was in stock despite being an out of season item, so I am very happy, especially as both were ordered in December and arrived in good time before Christmas.”

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Posted 5 years ago

“Great price matched by super quick delivery. what more could you want.”

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Posted 5 years ago

“The Weber bbq was delivered one day after ordering. Excellent service thank you!”

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Posted 5 years ago

“Excellent service and very fast delivery. I highly recommend this company.”

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Posted 5 years ago

“Excellent and prompt service”

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Posted 5 years ago

“Very prompt and efficient service, and a great range of products”

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Posted 5 years ago

“Good service. Prompt delivery.”

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Posted 5 years ago

“Execllent Weber spare selection, ease of purchase,delivery prompt”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews