Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi. The bbq grate arrived safe and sound and ahead of the clouds disappearing. Maybe I ordered it too early. It was packed perfectly. Thank you so much.”

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Posted 2 years ago

“Riverside offered this Webber BBQ at a great price and we took delivery of it in two days which was amazing , I had one query and customer services sorted it out within a few days , thankyou Eden ! I would certainly use Riverside again . My husband has not put together the BBQ yet as weather still rubbish , but we are hoping for some sun at Easter ! Fingers crossed”

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Posted 2 years ago

“Good fast delivery pleased to do business with them”

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Posted 2 years ago

“This was a birthday present for my husband. He has done other courses but not this one so this was an easy purchase for him. He is very much looking forward to learning to cook over fire.”

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Posted 2 years ago

“Brilliant service, great price with a significant saving. Delivery was within 5 days and we were fully informed throughout the process including a 3 hour window on the morning of delivery and an approximate delivery time once the driver had an idea as to when they'd arrived. Delivered within two minutes of expected arrival. Couldn't ask for anything more. Thank you.”

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Posted 2 years ago

“Not purchased from Riverside before . This item came up on line on offer . I had been looking for a while , such a good deal , I couldn’t resist.. that said the comms , delivery and so on was 2nd to none.. Riverside top of my list now for bbq bits .. thanks”

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Posted 2 years ago

“Excellent support when booking the 7 hour low and slow bbq course. Looking forward to attending now!”

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Posted 2 years ago

“Came the next day. No problems Great service”

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Posted 2 years ago

“Does what it says, useful aid to any Traeger user.”

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Posted 2 years ago

“Been looking for a small weber smokey mountain BBQ, but the prices on then stopped me from buying, even site who claimed to the the cheaped and prices wouldnt be beaten where way to hi for me, cheapest i found was £330, then by luck i came accross Riverside and they had a sale on and the price was £250, what a bargin!, bought it straight away, and it was delivered in record time, great item, great price"wont be beaten", very happy”

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Posted 2 years ago

“Made a purchase in the morning online … Had it delivered by hand by a member of staff the same afternoon.. absolutely outstanding customer service 👍”

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Posted 2 years ago

“Excellent price for a quality garden bench, much cheaper than other shops that even had the bench on sale! Delivery was amazingly fast, other places wanted over a week to deliver the bench and since it was for a present for my wife,I needed it sooner to be certain it would be here in time. Arrived in very good condition, slight marks on box but inside all was fine.”

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Posted 2 years ago

“We continue to buy this rub as the flavour is lovely and keeps our pork loin succulent”

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Posted 2 years ago

“Competitively priced and fantastic service.”

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Posted 2 years ago

“This Riverside Garden Centre gift voucher was the perfect gift to give to my wife on her birthday, when there is such an amazing array of plants on offer for her to choose from, at the perfect time of the year to suit her. I always struggle finding my wife something a gift this time of the year, as her birthday is in January, so this gift card ticks all the right boxes, giving people the chance to shop in their favourite garden centre whenever they like. Anything we've bought at Riverside Garden Centre always surpasses anywhere else in terms of quality and value for money. We would both highly recommend Riverside Garden Centre to anyone looking to spend a lovely afternoon any time of the year. Whether they are just looking to browse the beautiful collection of plants on offer, or eat and drink in the delicious cafe, anyone of any age can enjoy themselves and lose themselves amongst the magnificent flora on offer.”

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Posted 2 years ago

“Good price, swiftly delivered, item as described. Very happy to use again.”

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Posted 2 years ago

“I’ve been buying Weber BBQ’s from Riverside Garden Centre for 13 years and found their customer service and support in conjunction with Weber outstanding. Replacement parts supplied under 10 year warranty without question and delivered the next working day. Well done Riverside and Well done Weber . I couldn’t ask for more.”

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Posted 2 years ago

“Well priced goods which were quickly delivered.”

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Posted 2 years ago

“fast delivery , great item , will use them again ...”

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Posted 2 years ago

“Arrived in quick time and in perfect condition. Would happily use again.”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews