Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service with delivery within 24 hours of ordering!”

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Posted 3 years ago

“Efficient service and response to enquiry . Excellent value”

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Posted 3 years ago

“Quick delivery and good price”

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Posted 3 years ago

“Extremely quick delivery and easy checkout process”

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Posted 3 years ago

“Was looking for foliage to cover our fence, googled the product and found Riverside. We gor an excellent price and a speedy delivery all the way to Scotland… perfect service and price… thank you Riverside, we’ll be back👍🏼😁”

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Posted 3 years ago

“Excellent service and delivery. Love the umbrella. thank you Amanda”

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Posted 3 years ago

“Placed my order Sunday morning and the item arrived Monday-just couldn’t believe the service and free delivery too! Also excellent value and has reignited my interest in BBQing 😀”

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Posted 3 years ago

“Great service and communication from Riverside. My order arrived promptly and I would use them again.”

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Posted 3 years ago

“Easy to order and quick delivery. Recommend.”

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Posted 3 years ago

“Great prices , rapid delivery , what more can you expect from an online retailer !”

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Posted 3 years ago

“Ordered a couple of artificial plants on line very prompt service. Plants arrived very well packed”

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Posted 3 years ago

“Good delivery very I have”

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Posted 3 years ago

“My Alexander Rose garden table was delivered to time and in good order. Thank you.”

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Posted 3 years ago

“The process of buying on-line from Riverside was easy and efficient and the delivery was prompt, I will definitely use agai, thank you”

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Posted 3 years ago

“Great price and prompt delivery. Love my new cart”

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Posted 3 years ago

“Excellent service, quick speedy delivery”

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Posted 3 years ago

“Delivered quickly excellent service. Have only used it once it does a very good job. only thing I would say is go easy on the smoking wood. Also it loses a lot of heat around the front access door. Even then I am very satisfied with the quality of the product.”

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Posted 3 years ago

“Great company and speedy delivery. Would recommend Riverside”

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Posted 3 years ago

“Delivered promptly very satisfied”

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Posted 3 years ago

“I ordered three items on 1st May - all appeared to be in stock and there was no indication otherwise. Once order was placed, I was advised delivery would be 2-4 weeks. I called on 6th June to be advised that cushion I had ordered wasn’t in stock and they were waiting delivery. The advisor I spoke to was surprised I hadn’t been contacted to advise me of this, and offered to send the other 2 items immediately. As I was going on holiday, I decided to wait until cushion was in stock as I didn’t want the items arriving while I was away. All 3 items arrived on Friday 24th June in two separate packages - one with the cushion and the other package had the remaining two items. I cannot understand why these two items were not dispatched when first ordered. Communication was poor, and they only way I was aware that an item I had ordered was not in stock was when I made a telephone call, over a month after I had ordered the items. When ordering, it should be clearer if an item you are advertising is not in stock.”

Helpful Report

Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews