Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. Happy with the bbq cover, can't fault Riverside”

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Posted 5 years ago

“My table arrived within 4 days of ordering which was very quick, especially as I live in Ayrshire. I’m very pleased with my table. I would order from Riverside again.”

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Posted 5 years ago

“Delighted with this purchase. Arrived quickly and very well packaged on its own pallet. High quality, solidly constructed barbecue. Excellent assembly instructions and labelling of parts. Put it together, solo, in about 1 hour.”

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Posted 5 years ago

“The process from placing my order to receiving the goods was carried in a most efficient and timely manner.”

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Posted 5 years ago

“excellent customer service, grate and flavor bars arrived on time and as described, and cheaper than most other sites. Thank you, going to make BBQ's easier to cook this year :)”

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Posted 5 years ago

“What can I say? Seamless ordering system from start to finish, and th eitem was delivered a day earlier than specified - thank you!”

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Posted 5 years ago

“Very easy to order on line and very quick delivery. Excellent service.”

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Posted 5 years ago

“efficient website and excellent service. Thank you”

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Posted 5 years ago

“Fab service and delivery. The firepit os perfect!”

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Posted 5 years ago

“Great idea to have a raffle to win a Weber gas BBQ especially for customers who appreciate Webers quality but could not afford to buy one.”

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Posted 5 years ago

“Bags were split in the box - bit disappointing as normally no issues”

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Posted 5 years ago

“We ordered a Weber spirit ii e320 gas bbq, and as stated it was delivered 3 days later. Very pleased with the service from riverside would definitely recommend them.”

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Posted 5 years ago

“Competitive price, efficient service.”

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Posted 5 years ago

“Fantastic service, great product, very happy.”

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Posted 5 years ago

“Excellent customer service from start to finish. Our item was delivered on time, but unfortunately a part of the Weber was damaged. Ellie arranged a replacement part from Weber which arrived within 3 working days. Our emails were responded too within the hour each time by Ellie, very impressed and definitely recommend Riverside.”

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Posted 5 years ago

“Excellent choice of Webber products on website.”

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Posted 5 years ago

“Display of products was good and ordering was easy. I was kept informed about delivery and, when delivered the product worked perfectly.”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“Excellent briquettes, burn brilliantly and last till you need to roast your marshmallows for pudding!”

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Posted 5 years ago

“Fast and reliable delivery”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews