Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good clear website and product range. Very easy order process. Prompt delivery ahead of schedule. Goods complete and well packaged.”

Helpful Report

Posted 3 years ago

“Delivery faster than promised. Communication for delivery was very good, made sure we were at home. The table was boxed well and easy to assemble. Would buy from Riverside again.”

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Posted 3 years ago

“Extremely helpful adviser with excellent communication, all through the pre-sales, purchasing and delivery process - thank you Ellie!”

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Posted 3 years ago

“I've bought a number of items over the years, never had a problem and delivery has always been pretty quick. They're definitely my place to go for anything BBQ related.”

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Posted 3 years ago

“Excellent service and rapid delivery of my BBQ goods.”

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Posted 3 years ago

“Competitive on price as did a lot of research before buying. Ordered the Weber Genesis bbq online. They responded quickly and the item after ordering on Saturday was delivered Monday morning. Can’t fault service. Telephone CR also very good.”

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Posted 3 years ago

“A* service”

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Posted 3 years ago

“Arrived quickly and was the best priced I found.”

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Posted 3 years ago

“Everything I could ask for, Great price quick delivery. I even made a mistake with my order contacted customer services and they fixed it with no fuss”

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Posted 3 years ago

“Fantastic service, thank you so much”

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Posted 3 years ago

“Fantastic service. Cover sent quickly and is just what we needed having not been able to get from anywhere else. Wonderful, thank you.”

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Posted 3 years ago

“Good quality product. Excellent delivery service.”

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Posted 3 years ago

“Very prompt delivery which was appreciated as I had run out of pellets and needed them urgently.”

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Posted 3 years ago

“I am delighted with my purchase of a white Alexander Rose garden bench. The delivery was extremely fast. I had no trouble assembling the bench.”

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Posted 3 years ago

“Great service with fast delivery”

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Posted 3 years ago

“Placed order on internet. Delivery said 2 to 4 weeks, item came 2 days later. Well packed and I was kept informed every step. Great. Thank you”

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Posted 3 years ago

“Excellent product and fast delivery at a good price .”

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Posted 3 years ago

“Great company / Great Service.”

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Posted 3 years ago

“Weber Barbecue Briquettes are the best. Riverside is a great place to get them from. Good value and was delivered the very next day.”

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Posted 3 years ago

“Item in stock, good contact, good delivery”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews