Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and quality and fast delivery.”

Helpful Report

Posted 3 years ago

“Arrived quickly and was as described.”

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Posted 3 years ago

“Excellent service from Riverside. I received the Weber bbq the next day as stated. I was surprised at how large it was as it was described as compact- in retrospect the smaller size would have been better.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Fantastic buy with confidence”

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Posted 3 years ago

“Ordered online and all communication was excellent and the order arrived very quickly.”

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Posted 3 years ago

“Excellent service, with product in first class condition”

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Posted 3 years ago

“After months of research both online and local stockists I finally ordered my Weber barbecue from Riverside. Unlike anywhere else I’d tried, they’d got it in stock, it was a far better price than anywhere else I’d found and they’d honour the Weber special promotion of the free rotisserie ( normally £200 extra)! Delivered for free it arrived 2 days later by the most competent delivery guy I’ve ever met. Will definitely use Riverside in future. Couldn’t be happier.”

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Posted 3 years ago

“Great prices, very efficient. Next day delivery which I wasn’t expecting!”

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Posted 3 years ago

“Great shop, excellent range of products with accurate descriptions too. Delivery of Weber gas BBQ/cover was very speedy and items were as described and undamaged.”

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Posted 3 years ago

“Table arrived very quickly and we’ll packaged. I’m elderly but a kind neighbour assembled it easily and quickly. It replaces a similar table that had developed rust, but matches my chairs beautifully. I’m delighted with my purchase.”

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Posted 3 years ago

“Fast delivery, good communication and very happy with product.”

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Posted 3 years ago

“Great next day delivery at a very good price for the item”

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Posted 3 years ago

“Fantastic service. Swift delivery. Absolutely love the Riverside charcoal, the best I’ve bought yet so will be stocking up on it! Thank you very much”

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Posted 3 years ago

“Great service and product.”

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Posted 3 years ago

“Good clear website and product range. Very easy order process. Prompt delivery ahead of schedule. Goods complete and well packaged.”

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Posted 3 years ago

“Delivery faster than promised. Communication for delivery was very good, made sure we were at home. The table was boxed well and easy to assemble. Would buy from Riverside again.”

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Posted 3 years ago

“Extremely helpful adviser with excellent communication, all through the pre-sales, purchasing and delivery process - thank you Ellie!”

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Posted 3 years ago

“I've bought a number of items over the years, never had a problem and delivery has always been pretty quick. They're definitely my place to go for anything BBQ related.”

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Posted 3 years ago

“Excellent service and rapid delivery of my BBQ goods.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews