Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great website and very easy to navigate. The range and quality of products are fantastic.”

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Posted 3 years ago

“Riverside have an excellent inventory and always deliver on time”

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Posted 3 years ago

“Excellent pricing and next day delivery even though ordered on a Sunday. Highly recommend.”

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Posted 3 years ago

“First class service. Goods arrived promptly and in good condition.”

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Posted 3 years ago

“Great barbeque and great service”

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Posted 3 years ago

“Really good website, information was easy to find. The price was the cheapest i had found and the service was quick. Will definitely buy from them again.”

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Posted 3 years ago

“The overall experience of shopping online with Riverside was excellent. Their website was easy to use, the order process straighforward, and order updates were accurate. There was a problem with the product when it was delivered. Basically, the product had manufacturing damage, which Riverside could not be expected to know about as the product is shipped in a sealed box. Once I reported the issue, Riverside was extremely helpful and efficient in resolving it and ensured I experienced the minimum amount of inconvenience. Riverside were absolutely excellent and my order is now complete and the damaged part has been replaced. Highly recommend them.”

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Posted 3 years ago

“Box came damaged . Grill has rust on it Top door has major scratches on it. Totally disappointed :(”

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Posted 3 years ago

“Very quick delivery. Very easy transaction. Would certainly buy from them again”

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Posted 3 years ago

“Good price with great service. Free postage over a value is unbeatable.”

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Posted 3 years ago

“Good quality chair from Alexander Rose and great service from Riverside. Chair arrived very quickly and very well packaged.”

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Posted 3 years ago

“Great service. V helpful delivery driver.”

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Posted 3 years ago

“Very pleased with the quick service, bbq was well worth getting. Used rotisserie for the first time chicken was amazing.”

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Posted 3 years ago

“I have purchased a few Weber products from riverside and have found there services to be prompt & professional”

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Posted 3 years ago

“Great service, good price, very fast delivery.”

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Posted 3 years ago

“Easy to use website. Delivery and communication very good. Product was great price. Ordered from Riverside before. Will definitely be using them in the future.”

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Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

“Well priced product with good communication & prompt delivery.”

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Posted 3 years ago

“Great informative website with videos. Competitive pricing and fast delivery, I would certainly be happy to buy from Riverside again.”

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Posted 3 years ago

“Super chair. Good shopping experience, thanks to everyone concerned.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews