Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this product and the service from Riverside was faultless.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“We got a new front door so I wanted to make a statement with something truly special and I found these .. They are absolutely fabulous and Riverside had them at the best price I could find online .I would recommend these trees to anyone that wants to make a statement..!”

Riverside 5 star review on 18th May 2022

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Posted 3 years ago

“Perfect to be able to offload functional useful things that we don’t need while visiting the tip alongside. Fab shop always plenty we fancy buying. Such value for money! Kids and myself love visiting Riverside👍🏼😊”

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Posted 3 years ago

“Excellent customer service. Damaged BBQ was picked up the next day and a new one sent out the day after.”

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Posted 3 years ago

“A great website and very easy to navigate. The range and quality of products are fantastic.”

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Posted 3 years ago

“Riverside have an excellent inventory and always deliver on time”

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Posted 3 years ago

“Excellent pricing and next day delivery even though ordered on a Sunday. Highly recommend.”

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Posted 3 years ago

“First class service. Goods arrived promptly and in good condition.”

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Posted 3 years ago

“Great barbeque and great service”

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Posted 3 years ago

“Really good website, information was easy to find. The price was the cheapest i had found and the service was quick. Will definitely buy from them again.”

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Posted 3 years ago

“The overall experience of shopping online with Riverside was excellent. Their website was easy to use, the order process straighforward, and order updates were accurate. There was a problem with the product when it was delivered. Basically, the product had manufacturing damage, which Riverside could not be expected to know about as the product is shipped in a sealed box. Once I reported the issue, Riverside was extremely helpful and efficient in resolving it and ensured I experienced the minimum amount of inconvenience. Riverside were absolutely excellent and my order is now complete and the damaged part has been replaced. Highly recommend them.”

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Posted 3 years ago

“Box came damaged . Grill has rust on it Top door has major scratches on it. Totally disappointed :(”

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Posted 3 years ago

“Very quick delivery. Very easy transaction. Would certainly buy from them again”

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Posted 3 years ago

“Good price with great service. Free postage over a value is unbeatable.”

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Posted 3 years ago

“Good quality chair from Alexander Rose and great service from Riverside. Chair arrived very quickly and very well packaged.”

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Posted 3 years ago

“Great service. V helpful delivery driver.”

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Posted 3 years ago

“Very pleased with the quick service, bbq was well worth getting. Used rotisserie for the first time chicken was amazing.”

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Posted 3 years ago

“I have purchased a few Weber products from riverside and have found there services to be prompt & professional”

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Posted 3 years ago

“Great service, good price, very fast delivery.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews