Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service package arrived next day”

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Posted 3 years ago

“Excellent stand easy to put together”

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Posted 3 years ago

“I’ve always been a very satisfied customer of Riverside, in this case delivery dates were better than promised. The product us exactly what I was looking for.”

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Posted 3 years ago

“I've used Riverside a number of times over the last couple of years and they have always performed exactly how they said they would. Avery helpful and reliable supplier.”

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Posted 3 years ago

“Excellent service from ordering to delivery. Would really recommend”

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Posted 3 years ago

“excellent fast service.”

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Posted 3 years ago

“Never received my item. Courier service terrible. One attempt and then sent to a dpd nowhere close to where I live at a cost of £4.99. John Lewis from now on”

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Posted 3 years ago

“Excellent service and great price would definitely recommend this company. 👏👏”

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Posted 3 years ago

“Fantastic customer service and knowledge, quickest and easiest purchase of a great product.”

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Posted 3 years ago

“Great, speedy service even over a bank holiday weekend. Don't want to get over-excited about a cover, but this is superbly made and looks great”

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Posted 3 years ago

“Bought a Weber Master Touch Ocean Blue bbq through Riverside. Ordered late on a Sunday and it was at mine by Tuesday. Really happy with the purchase and service”

Riverside 5 star review on 13th May 2022

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Posted 3 years ago

“Perfect just what I wanted, strong and non-flimsy like a lot of them. I have had these before.”

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Posted 3 years ago

“Purchased the Weber E4710. Easy to use website. Great quality products & quick delivery. I’m happy to recommend them”

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Posted 3 years ago

“Purchased the Weber Spirit II E320 Gas BBQ as a present for my partner. He absolutely loves it. He spent a few hours putting it together but all the parts were there and the instructions/app were easy to follow. The size is perfect for our garden and the BBQ feels very robust. We are loving the ease of cooking food on the gas BBQ. Everything tastes great. So pleased to also get the BBQ cover as part of a promotion Riverside had on. We are also benefiting from the monthly payment plan option which was on offer via Klana so we have been able to spread the cost of this purchase over the next 12 months.”

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Posted 3 years ago

“Easy to use website. Great quality products & quick delivery. I’ve used this company numerous times & am happy to recommend them”

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Posted 3 years ago

“What you would expect from Weber, good quality and well built. Easy to use and control the temperature, cooks food slowly and with that great smokey taste. All round great BBQ”

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Posted 3 years ago

“Great place to pick up official Weber spares... Item arrived the following day and I could not be happier.”

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Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

“Absolutely top service from Riverside the staff are so helpful! Well done to all at Riverside keep up the sterling work.”

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Posted 3 years ago

“Chair cover fits like a glove. Very pleased.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,961 reviews