Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site, got my bbq next day delivery. I had to call Riverside about something and nice person on end of phone dealt with quickly. Would definitely recommend.”

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Posted 3 years ago

“Great welcome as always on treager day & booked tickets for 19th for husbands birthday so really looking forward to another great day!”

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Posted 3 years ago

“I very recently purchased a Master Touch BBQ and true to their word it was delivered the very next day and I eagerly unpacked it only to be very disappointed. I found no less than four faults appertaining to the bowl. 1. legs could not be fitted due to rough metal (running down inside the socket. 2. the handle was bent to one side meaning plastic? handle not fitting. 3. vent not fully closing. 4. the holes that the sprung plunger comes through would line up only if the flat part of the leg (where the wheels abut) to was positioned at an angle. Have Riverside any control over supplier/quality? The faulty bowl is in the process of being replaced by Weber. This BBQ is not cheap and I feel I should have expected better.”

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Posted 3 years ago

“Very good customer service, smooth delivery.”

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Posted 3 years ago

“I ordered a new regulator for my Weber Baby Q, it arrived the very next day with detailed instructions on how to fit it. Great service.”

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Posted 3 years ago

“So far so good”

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Posted 3 years ago

“Havnt used bbq yet but ordering and delivery was great, really good company and exceptional good value, bbq was cheapest price I could find”

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Posted 3 years ago

“Excellent service. Our BBQ arrived lin less than 24 hrs from ordering.”

Riverside 5 star review on 28th May 2022

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Posted 3 years ago

“Very quick and efficient service. Products are of high quality and look great. Very pleased.”

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Posted 3 years ago

“Superfast delivery of Weber accessories and at a good price.”

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Posted 3 years ago

“Excellent service. Bought Weber bbq online and received it 2 days later.”

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Posted 3 years ago

“Excellent service from Riverside.”

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Posted 3 years ago

“Purchased a Weber Traveler BBQ from Riverside, having researched it. Best price I could find. Came within 2 days. Excellent”

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Posted 3 years ago

“Bought a barbecue from Riverside - first time I have ordered from them. My experience has been first class - easy ordering process, competitive price and super-fast delivery.”

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Posted 3 years ago

“Excellent service ordered on Web site delivered next day”

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Posted 3 years ago

“Excellent service and far cheaper than Amazon, will definitely use Riverside again!”

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Posted 3 years ago

“Very good products and superb service”

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Posted 3 years ago

“Had the BBQ I was looking for at a great price. The videos on the site were really helpful when I was choosing the BBQ, one of the reasons I chose to get it here in the end. It was delivered in 3 days for free, which was great given the size and weight of the box when it turned up. Would definitely buy from here again.”

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Posted 3 years ago

“What a fantastic company, brilliant service and fantastic prices, I will definitely recommend them to all my family and friends”

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Posted 3 years ago

“Great service, thank you.”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews