Robinsons Reviews

Name: Robinsons
Address: Singapore, Singapore, Central Singapore
Rating: 4.16

4.2 Rating 1,945 Reviews

78 %

of reviewers recommend Robinsons

4.2

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service as we ordered from abroad”

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Posted 2 years ago

“Although I didn’t end up buying anything but I do impressed by the customer service provided by Carolyn. She has patiently followed up the return process and constantly guided me in every steps until i have received my refund. Very good.”

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Posted 2 years ago

“Very timely delivery and the quality of the products were good”

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Posted 2 years ago

“Smooth and prompt. Have always loved Robinsons, a pity they’re not a physical store anymore.”

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Posted 2 years ago

“Good product and quick delivery.”

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Posted 2 years ago

“I have multiple hundreds of vouchers. Would have been great if I can use them rather than me having to split up the purchase multiple times to utilise the multiple $100 vouchers. I didn't see the option to use multiple vouchers.”

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Posted 2 years ago

“Everything went perfectly from the moment I placed the order, due acknowledgement, and updates on status, delivery as advised. Product well packed.”

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Posted 2 years ago

Thank you Monica for your five star rating. I'm glad you had a pleasant experience with Robinsons. It's great to hear that everything went perfectly from the moment you placed the order. We really appreciate the positive feedback.

Posted 2 years ago

“Item was sent within a week!”

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Posted 2 years ago

“Ease of ordering online. Staff was helpful & responsive in solving online ordering issues. Delivery was on time too.”

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Posted 2 years ago

“Juicer came to us on time and in good condition. Just 1 point, there was no Robinson stamp on the warranty card, i wonder if Hurom recognise this card.”

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Posted 2 years ago

“Service and delivery was very fast! Price of item was also very competitive. Never imagined being able to find the item I purchased online with Robinsons, but very pleasantly surprised I was able to find it, and purchase it.”

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Posted 2 years ago

“Robinson has been our favourite for the last 40 years atleast. Always love your stuff”

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Posted 2 years ago

“Genuine products . Good & fast dervice.”

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Posted 2 years ago

“Delivery came quickly.”

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Posted 2 years ago

“Fast and reliable delivery. Good quality product.”

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Posted 2 years ago

“Easy purchase. Quality products.”

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Posted 2 years ago

“Good tracking and friendly use online service”

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Posted 2 years ago

“I really enjoy ordering from online Robinsons. They had lovely, well-coated items, was easy to order and was delivered speedily. Would order again in the future.”

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Posted 2 years ago

Thank you for the kind words! Your appreciation towards our services fuels us to do even more better.

Posted 2 years ago

“Very good updates.”

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Posted 2 years ago

“Welcome back! Awesome job!”

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Posted 2 years ago

Robinsons is rated 4.2 based on 1,945 reviews