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Robinsons Reviews

4.2 Rating 1,943 Reviews
78 %
of reviewers recommend Robinsons
4.2
Based on 1,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Robinsons Reviews
Anonymous
Anonymous  // 01/01/2019
Attractively priced compared to other e-comm sites
Helpful Report
Posted 1 year ago
Great buy! Material was cooling and good. Sales was generous
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Posted 1 year ago
Fast delivery. Smooth and soft bed sheets. Value for money with the discount. Disappointed with myself for not using the 1st-time purchase code; otherwise would have saved more...my blunder.
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Posted 1 year ago
The luxury product is well packaged & received with a huge sale of 45%. The sale price was very impressive & the quick delivery is commendable.
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Posted 1 year ago
Robinson is just like Home to me and A Family when Services is concerned. Robinson has been a good and reputable store since ages ago; they have still maintained that high level of quality services even now Online. Last but not leasts prices are still good to shop there always. Thkq Robinson
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Posted 1 year ago
Awesome discounts on the bed sheets!
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Posted 1 year ago
Very happy that Robinson's online carries this product by Colorscience. Delivery was super prompt, like 1-2 days -- thank you!
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Posted 1 year ago
Mikael and his team were the best. Resolved my delivery issues very professionally. Thank You
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Posted 1 year ago
Good price and good product.
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Posted 1 year ago
I would like to compliment Rowena for handling my problem, together with Carolyn. I am grateful for the support that they provided and, because of it, Robinsons will continue to have my support as my favorite retailer.
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Posted 1 year ago
Super easy to browse and buy.
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Posted 1 year ago
The Hotel Collection by Robinsons is high quality and good value for money. Glad to be able to find online again after the physical store ceased operations. Items were well packed and delivered in a timely manner. Will continue to support Hotel Collection as long as prices are kept affordable for the masses. Highly recommended!
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Posted 1 year ago
Very fast and well packed
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Posted 1 year ago
Good and relable service
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Posted 1 year ago
Fast delivery
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Posted 1 year ago
Great discount and super fast delivery! I appreciate your customer service
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Posted 1 year ago
Well packed but came in a very big box for 2 items
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Posted 1 year ago
I am very pleased with the prompt response of the staff to my enquiry. Reply is very comprehensive and addresses my concern. It reminds me of the excellent service of the old Robinsons Department stores that I used to be a member.
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Posted 1 year ago
Great buy!
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Posted 1 year ago
Products are delivered promptly and in good condition. Products quality is very satisfactory. Online purchasing was easy and checkout was efficient. I am very satisfied and will shop here again. Thanks 🙏
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Posted 1 year ago
Robinsons is rated 4.2 based on 1,943 reviews