ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.76

4.8 Rating 352 Reviews

95 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.8

Based on 352 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person booking the cruise was informative, professional, approachable and pleasant.”

Helpful Report

Posted 1 year ago

“Spoke to Kelly this morning and Callum this afternoon. They were both exceptionally helpful, polite and friendly. I couldn't ask for a better service.”

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Posted 1 year ago

“Excellent service and attention to detail from Zac.”

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Posted 1 year ago

“Excellent service. Explored a number of options to get the best fit for my requirements. John was very helpful, friendly and knowledgeable.”

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Posted 1 year ago

“Phone answered promptly, very good service from John who was informative and helpful. Good price and now looking forward to our holiday.”

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Posted 1 year ago

“Extremely helpful staff . Any question or query gets sorted if it can’t be answered there and then rol always get back with the answers. I have now booked several cruises with rol i’ve never had a problem they are an excellent company”

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Posted 1 year ago

“Delighted with all the help I have had in making the booking. Thank you Tom”

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Posted 1 year ago

“Good service, no long queues on the telephone, knowledgeable and pleasant staff”

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Posted 1 year ago

“Very swift andprofessional”

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Posted 1 year ago

“Great experience and easy 👍”

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Posted 1 year ago

“Efficient, knowledgeable & approachable Always a great experience”

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Posted 1 year ago

“Helpful well informed and able to answer all our queries straight away.”

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Posted 1 year ago

“Efficient service. The customer service operator took the time to explain everything in detail.”

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Posted 1 year ago

“Very well served as expected based on over twenty years of good help—Norman Smith—-”

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Posted 1 year ago

“John was very clear about all details and had a sense of humour”

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Posted 1 year ago

“Joe was extremely helpful and knowledgeable and appreciated our requirements. Having not cruised or been on holiday since my wife had a brain haemorrhage and resultant stroke five years ago she made booking and our hesitation that much easier. Well done”

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Posted 1 year ago

“Very helpful representative and everything was explained very clearly.”

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Posted 1 year ago

“Excellent service. Very easy to book a cruise. John was very helpful, friendly yet professional at all times. Based at n today's experience I would have no hesitation in recommending ROL.”

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Posted 1 year ago

“Spoke to jasmine who was very friendly and helpful and explained everything fully for our booking.”

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Posted 1 year ago

“Jo was professional and helpful and has great knowledge of her product.”

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Posted 1 year ago

ROL Cruise is rated 4.8 based on 352 reviews