ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.73

4.7 Rating 293 Reviews

95 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 293 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i BOOKED MY CRUISE WITH jOE WHO WAS SO FRIENDLY AND VERY EFFICIENT OBVIOUSLY WELL EX[ERIENCED. MY ONLY DISAPPOINTMENT WAS THE VERY LOW ON-BOARD SPEND GRANTED ESPECIALLY WITH IT BEING A 35 NIGHY CRUISE”

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Posted 1 year ago

“Excellent service and friendly staff. Would definitely recommend.”

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Posted 1 year ago

“Agent was first class from start to finish! Very helpful and knowledgeable throughout.”

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Posted 1 year ago

“My first cruise and agent was so helpful - thoroughly recommend!”

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Posted 1 year ago

“Quick to answer the phone and then through to a friendly advisor who helped me pick the perfect cabin. Nothing was too much trouble and as I signed up to their loyalty scheme I managed to get money off of my booking too! I couldn’t fault ROL and I will definitely be making my future bookings with them”

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Posted 1 year ago

“Agent was very helpful, helped me get a lovely room, and was there to help me from start to finish. Superb service. Thank you.”

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Posted 1 year ago

“The staff were amazing from start to finish, helped with all my queries as a first time cruiser Absolutely wonderful!”

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Posted 1 year ago

“Jo was quick to advise about the single cabins on Oceania's Insignia so that I felt comfortable booking immediately.”

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Posted 1 year ago

“Very friendly and helpful service, and it’s really helpful being able to save and use cruise miles.”

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Posted 1 year ago

“The lady who dealt with our booking was very helpful and professional”

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Posted 1 year ago

“I booked my cruise through ROL Cruise and they have been amazing from the start. They talked me through gave me all the information regarding cabin options, dining plans and excursions. I felt so at ease booking with them and wouldn’t hesitate to book again or recommend! Thank you”

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Posted 1 year ago

“Excellent service , couldn’t fault the customer service and website east to navigate . Will be back .”

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Posted 1 year ago

“Excellent service from start to finish! We have just returned back from our cruise and have now just booked another!”

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Posted 1 year ago

“Book a cruise with Callum. He was very knowledgeable and answered all my questions. I have booked with ROL Cruise many times and they have never disappointed, the Cruise Miles are a bonus! I have saved hundreds! Would recommend to friends.”

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Posted 1 year ago

“Every time I have contacted ROL I have received excellent service. I believe this company is professional, impartial and thorough. I want to put in a specific mention for Emily in Customer Services and Natasha in Transfers. Both lovely, brilliant ladies.”

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Posted 3 years ago

“Fast and efficient service”

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Posted 7 years ago

ROL Cruise is rated 4.7 based on 293 reviews