ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.85

4.9 Rating 723 Reviews

97 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.9

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book with friendly, helpful member of staff.”

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Posted 1 year ago

“Olivia could not have been more helpful in dealing with APT. We wanted to join the ship in Nuremberg and fly home separately. Olivia sorted out a suitable reduction as well as arranging a cabin upgrade and dealing with all the details within 24 hours,”

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Posted 1 year ago

“Quick and easy to book”

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Posted 1 year ago

“Ellis Turner was extremely helpful and informative”

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Posted 1 year ago

“Pleasant lady to talk to, and efficient too.”

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Posted 1 year ago

“Darren was wonderful, went the extra mile. He was knowledgeable and made many helpful suggestions. It was a pleasure dealing with him”

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Posted 1 year ago

“Superb service as ever. Leona whom we have dealt with before, most definitely goes the extra 'cruise' mile to ensure said superb service.”

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Posted 1 year ago

“Efficient know the cruise lines and we appear to get a good price.”

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Posted 1 year ago

“Cruise agent Jasmine went far beyond what I expected. She repeatedly attempted to secure the booking as there was continually changing availability. I did secure the requested cruise in the requested cabin.”

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Posted 1 year ago

“I was able to get what I wanted”

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Posted 1 year ago

“Very easy to book the holiday and the agent was very thorough”

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Posted 1 year ago

“SO HELPFUL... and I loved the person who did my booking.. (sorry I didn't take her name)”

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Posted 1 year ago

“Efficient, friendly booking service”

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Posted 1 year ago

“East booking”

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Posted 1 year ago

“Looking forward to long wished for cruise destination Leona made my day !”

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Posted 1 year ago

“This is the booking only.Apart from a couple of telephone hic cups with a Billy and a Ben yesterday but today spoke to the lovely efficient Karen who sorted out the booking.That is why it is 4 *not 5*”

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Posted 1 year ago

“The booking process for our cruise was made easy by the Agent, Ben, who was extremely helpful in sorting out an alternative cabin for us. Highly recommended, our hope now is that the cruise will live up to the booking!”

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Posted 1 year ago

“Very easy to book. Quick response to online enquiry and helpful and knowledgeable agent.”

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Posted 1 year ago

“Leonine was very help, phoned us back to advise on river cruise cabin availability talks us through options and happy with the process on booking. Just waiting to experience our holiday in 9 weeks, can’t wait. Martyn & Yvonne”

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Posted 1 year ago

“I could get no information on the currency used on the boat trip part of the trip l was told it would be the currency of the country you are in at the time ??? Every cruise I have been on uses a currency of the country the ship , boat , is registered in or the country of the holiday company e.g. Cunard dollars l still do not know !! Y”

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Posted 1 year ago

ROL Cruise is rated 4.9 based on 723 reviews