Romwe Reviews

2.1 Rating 199 Reviews
26 %
of reviewers recommend Romwe
2.1
Based on 199 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Live Chat

Write Your review

Tell us how Romwe made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Romwe 5 star review on 3rd September 2022
Cloie
Romwe 1 star review on 21st April 2021
Anonymous
Romwe 1 star review on 30th October 2020
Medhya
Romwe 1 star review on 30th June 2020
A
Anonymous
Anonymous  // 01/01/2019
Clothes are good, but come up small often, phone cases are flimsy and don’t actually protect the phone itself
Helpful Report
Posted 3 years ago
I placed my order and it said it was supposed to come on the 16th of December now it is the 19th. So I tried to track my package on romwe’s site and the site refreshed and my orders DISAPPEARED I am so upset. They f***ing stole my money. I hoped they wouldn’t be the scam they were known to be. I was a COMPLETE IDIOT. Romwe, f*** you, you’ve lost yet another customer.
Helpful Report
Posted 3 years ago
I ordered about 50$ worth of items from Romwe. I have the app as well, & it says both of my packages are delivered when I never even received them. I emailed them about it & got a few responses for my shipment number, but they never got back with me on it. If they get this sorted out, I will update.
Helpful Report
Posted 3 years ago
I loveee that people left pictures of the products and everything is extremely affordable! With that being said I ordered some items. I placed my order on April 16 and It has been processing for 3 weeks now !!?? It did say processing would take 4-6 days because of the whole pandemic right now but it didn't say weeks! I emailed them and got NO REPLY. I then got on a live chat with someone and then after that they decided to ship it.
Helpful Report
Posted 3 years ago
I ordered a few items on April 16th it is now a few weeks later and my order still says processing!?! I contacted them but haven't gotten a reply! I spent around 63$ and Im starting to think its some kind of scam.
Helpful Report
Posted 3 years ago
my order has not come yet and it still says that my order is placed and I have been waiting for two weeks. I emailed and never got a response and I am starting to get very upset. I understand that with everything that is going on that it might be harder to ship things but I have waited for a while now.
Helpful Report
Posted 3 years ago
This is my first time ordering off ROMWE and it says my stuff is delivered to my mailbox but nothing was there and I tried contacting the company but nothing has Emil-ailed me back and I spent 300$
Helpful Report
Posted 3 years ago
Hi, I'm not going to shout over this review like the others, but I will tell the truth. So I ordered two skirts off Romwe, and I got the smallest size, because of my body type, and they both didn't fit me. Also, I was on an outing wearing the skirt with my brand new shirt I got from Forever 21, {I thought I looked so cute.} and in the middle of the event my skirt broke. The zipper was jammed, though I didn't even touch it. Romwe has cute clothes that's for sure, but the quality of the clothes is bad.
Helpful Report
Posted 4 years ago
Still haven’t received my package :/ i purposely ordered over 35$ just so I could get my package in 7-9 days it’s like day 10 I checked hasn’t left the facility in 4 days so I’m a lil irate over that like the clothes are cute and cheap for some things
Helpful Report
Posted 4 years ago
After reading through several reviews I decided to go with a medium on each bathing suit that I bought. I ordered three which specifically stated they ran true to size. Unfortunately not one of them fit. The quality is not bad for the price and I only waited a few weeks for my delivery. A friend of mine ordered the large in the exact same bathing suit that I ordered a medium in and I tried her large on and is way too big so the sizes are definitely not accurate at all.
Helpful Report
Posted 4 years ago
Took 6 days to pick my order. 3 more days to pack and ship.. and 4 more days later still no update on my package. It’s been in the same spot for 5 days according to tracking. Annoyed.
Helpful Report
Posted 4 years ago
The idea is nice enough and it is very very cheap but the pictures they show make everything look amazing but when they arrive, you are just so disappointed. Hems unfinished, total crazy sizing, colour mis-matched, material quality is so poor on some items, you wash them once and that's it, gone! They also reward people leaving reviews so you tend to get lots of fake ones. Of the £100 i spent on various tops, three items are usuable and fit, the rest are ready to be given away or chucked.
Helpful Report
Posted 6 years ago
Clothes were inexpensive but sizing was a main issue. material wasn't that good.
Helpful Report
Posted 6 years ago
Romwe is rated 2.1 based on 199 reviews