R&R Country Reviews

Name: R&R Country
Address: R&R Country Ltd, Hull Road, Hemingbrough, Selby
Rating: 4.89

4.9 Rating 6,108 Reviews

98 %

of reviewers recommend R&R Country

4.9

Based on 6,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About R&R Country:

We have over 21 years’ experience within the equestrian and country industry and are dedicated to providing our customers with quality products at competitive prices to ensure you get great value for money.

Starting with a store in Hemingbrough, North Yorkshire, we have since grown into Yorkshire’s largest equestrian and country superstore and have a second store at Melton Mowbray, Leicestershire.

Open 7 days a week, our stores are packed with the latest equestrian and country clothing, safety wear, footwear, saddlery, horse wear, feed, pet products, gifts and much more.

You're sure to receive a warm welcome at our stores, so why not pay us a visit?

Visit Website

Phone:

01757 638555

Email:

info@randrcountry.co.uk

Location:

R&R Country Ltd, Hull Road, Hemingbrough
Selby
YO8 6QJ

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R&R Country 5 star review on 31st March 2025

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“extremely poor customer service principles, not due to the staff but due to company policies, I will be emailing to complain properly in due time”

Helpful Report

Posted 3 years ago

Hello Lois, I am sorry to read this review, however, I have read the notes on your order and I believe it is regarding the free gifts which you did not return when you brought your boots back in-store. The Ariat free blanket and free Ariat glove offer can only be redeemed on Ariat products, as per the T&Cs of the offer. As you did not purchase Ariat boots we did have to charge you for these, or have you return them - this is company policy and it is noted on our website: "In the case of a promotional offer, any free gifts must be returned with the purchased items to obtain a full refund. If free gifts are not returned, the RRP will be deducted from your refund." Again, I am sorry you feel negative about this but it is our policy unfortunately when customers choose to add the free gifts to the basket. Kind Regards, Laura

Posted 3 years ago

“Service with a smile as always 😊”

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Posted 3 years ago

Hello Jo, Thank you for your positive feedback and your 5 star review :) Have a lovely day. Kind Regards, Laura

Posted 3 years ago

“Good price, arrived on time and in good condition. I also like that a box had been reused for my parcel - what a good idea to save waste.”

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Posted 3 years ago

Hello! Thank you for your excellent review! We are so pleased you found the service quick and efficient. We are always finding ways to be more sustainable and re-using boxes has proven very effective :D Have a lovely day. Kind Regards, Laura

Posted 3 years ago

“Good range, competitive prices and super fast delivery. Many thanks, will definitely use again 👍”

Helpful Report

Posted 3 years ago

Hello Caroline, Thank you for your positive feedback! We are so pleased to hear you will be returning to shop with us again! Kind Regards, Laura

Posted 3 years ago

“Delivery was fast, nicely packed”

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Posted 3 years ago

“Competitively priced products, great selection Great communication from R&R. Super fast delivery.”

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Posted 3 years ago

“Amazing choice of everything”

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Posted 3 years ago

“Amazingggg, I’ve ordered a few times from here and everything is always great. I made a mistake with my order and called up and the mistake was corrected straight away! 5/5 Guys, You’re amazing😍”

Helpful Report

Posted 3 years ago

Hello! Thank you for your fantastic review. We are so pleased your order was sorted out straight away :D Have a lovely day. Kind Regards, Laura

Posted 3 years ago

“I shop here on a regular basis whether its instore or online and I am always impressed with the prices and the quality of the products”

Helpful Report

Posted 3 years ago

Morning Laura, Thank you for your excellent review! We are so pleased you're impressed with the products we stock - we look forward to welcoming you back very soon. Kind Regards, Laura

Posted 3 years ago

“Fantastic service. Easy to order and super quick despatch and delivery.”

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Posted 3 years ago

“Great service, nice, quick and easy. Easily changed and amended an order, customer service quick and friendly. Will definitely use again. A trusted company.”

Helpful Report

Posted 3 years ago

Hello Rebecca, Thank you for your excellent review - it means a great deal! We look forward to you shopping with us again very soon :) Have a lovely day. Kind Regards, Laura

Posted 3 years ago

“The item that I ordered came with in days of ordering it. Mum wife will be so happy as it is for her birthday will be ordering again”

Helpful Report

Posted 3 years ago

Hello Jamie, Thank you for your excellent review! We are pleased you were satisfied with the delivery service and we are happy that your gift came in time for a birthday gift. Have a lovely day. Kind Regards, Laura

Posted 3 years ago

“Ordered a saddle Friday evening. It arrived Sunday morning. Excellent service!”

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Posted 3 years ago

“Great value and super quick delivery and packaging thank you.”

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Posted 3 years ago

“Excellent service, competitive prices and very quick delivery. I will order from you again”

Helpful Report

Posted 3 years ago

Hello, Thank you for your excellent review! We look forward to you shopping with us again very soon! Kind Regards, Laura

Posted 3 years ago

“The products I ordered were competitively priced and arrived very quickly.”

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Posted 3 years ago

Hello Amber, Thank you for your positive feedback! We are pleased you found our service quick and efficient. Kind Regards, Laura

Posted 3 years ago

“Fast delivery of my clippers well boxed great service .”

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Posted 3 years ago

“Literally a one stop shop for all my equestrian needs. Hight quality products with Great customer service and excellent delivery time.”

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Posted 3 years ago

Hello Geoffrey, Thank you for your kind review. We are so pleased you found our customer service to a high standard! Have a lovely day. Kind Regards, Laura

Posted 3 years ago

“Love R & R Country, always give 100% to their customers, Quality tack etc & will always go the extra mile to help, Excellent speedy delivery service, Would not go anywhere else, Thankyou to all at R & R X”

R&R Country 5 star review on 15th May 2022

Helpful Report

Posted 3 years ago

Hello Joanne, Thank you for your excellent review! We are so pleased you were happy with the service and the product. Enjoy your new saddle. Kind Regards, Laura

Posted 3 years ago

“Super service as always.”

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Posted 3 years ago

R&R Country is rated 4.9 based on 6,108 reviews