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R&R Country Reviews

4.9 Rating 6,109 Reviews
98 %
of reviewers recommend R&R Country
4.9
Based on 6,109 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read R&R Country Reviews

About R&R Country:

We have over 21 years’ experience within the equestrian and country industry and are dedicated to providing our customers with quality products at competitive prices to ensure you get great value for money.

Starting with a store in Hemingbrough, North Yorkshire, we have since grown into Yorkshire’s largest equestrian and country superstore and have a second store at Melton Mowbray, Leicestershire.

Open 7 days a week, our stores are packed with the latest equestrian and country clothing, safety wear, footwear, saddlery, horse wear, feed, pet products, gifts and much more.

You're sure to receive a warm welcome at our stores, so why not pay us a visit?

Visit Website

Phone:

01757 638555

Email:

info@randrcountry.co.uk

Location:

R&R Country Ltd, Hull Road, Hemingbrough
Selby
YO8 6QJ

Write Your review

Impressed with the quality of the products that I purchased will definitely buy again from R&R country
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Posted 6 years ago
Great service as always. A mistake was made with the order however this was dealt with quickly and very courteously. Always 5*.
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Posted 6 years ago
Excellent service, fantastic quality and beautifully made
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Posted 6 years ago
Bought T-shirt’s in the sale, all are lovely and I’m really pleased. Always feel in touch with r&r through social media and email updates. Always lovely products and well stocked & displayed shop. I ordered online this time, and whilst I got what I was looking for, the website isn’t always the easiest to use, particularly when filtering and particularly on a phone. Not enough to put me off purchasing though :-)
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Posted 6 years ago
R and R is my favourite store. We normally visit Selby store as the choice is great! Staff helpful.
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Posted 6 years ago
Very good service ,I ordered items on Sunday afternoon and they were delivered first thing Tuesday morning.
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Posted 6 years ago
Brilliant and fast service
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Posted 6 years ago
Been to the store in Selby an great service staff helpful and friendly hence the acceptable rating if it was to rate the store only it would be very good however this rating has to be done fairly and take into consideration the online service too! I have been waiting for a order to arrive and at first I thought I’m just been impatient so checked my order an can see I paid for delivery and I had no updates or tracking available and I requested to be updated by text and had no text alerts, I sent an email to find out they had it down for collection in store but was quick to get it sent out 👍🏻and when I finally received my bridle it has a mark in the leather on the nose band where the buckle is, but I’m relying on an item to be sent out in perfect condition when I order online and if this was in store I would have thought it would be marked down as having a fault and if unnoticed I would have made the staff aware, so i would rather travel over an hour to selby than risk ordering online
Helpful Report
Posted 6 years ago
Hi Gabrielle, I apologise for the inconvenience and confusion regarding your order. For some reason, our system had put your order down as collect in store (despite you paying for delivery) - Someone should have spotted this and contacted you before fulfilling the order, so please accept my sincerest apologies. I'd like to apologise for the mark on the noseband as well, we do our best to check all products thoroughly before sending them out, however, this must have been missed on this occasion. You are more than welcome to return the product for a full refund if you are dissatisfied. Please let me know if this is something you would like to do and we can arrange all of that for you. Kind Regards, Joe
Posted 6 years ago
Great service with prompt delivery. Couldn't believe the quality of the item considering the price I paid ( reduced to £15 from £50). Will definitely use again.
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Posted 6 years ago
Wrong colour received but otherwise prompt delivery and good price
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Posted 6 years ago
Easy to order, kept updated on order status and was quick to collect in store. Great product that was a bargain too!
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Posted 6 years ago
Delightful and friendly staff who oversee a vast display of all things equestrian, as well as other animals and country sports. I really enjoy it as a shopping experience- especially at sale time (although I less enjoy the closure of the trying on facility at busy sale times, as the return rules do not allow you cash on a return item but solely a credit note ..... if you’d been able to try on at the time of purchase you would have known if it had fitted!). I’m quite glad I live a fair distance away - there would be more temptation to visit if you were nearer!
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Posted 6 years ago
Very prompt service.
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Posted 6 years ago
Always friendly staff and a warm welcome and nothing if never to much trouble Brilliant choice to choose from definitely 5 stars from me the horses and the puppies!!!!
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Posted 6 years ago
The T Shirt is excellent very comfortable good material,excellent picture of the horse great colour.
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Posted 6 years ago
R&R Selby has friendly and helpful staff that will always go that extra mile! The store caters for myself and my horses needs with some treats as well.
R&R Country 5 star review on 14th August 2019
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Posted 6 years ago
Fast service and a Bargain rhino turnout that fits my pony perfect.
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Posted 6 years ago
Fantastic customer service, prompt and personal. Definitely recommend and will return for more shopping. Awesome sale too!!
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Posted 6 years ago
Super coat and super service! Can't fault R & R Country!
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Posted 6 years ago
Brilliant thanks grate servers
R&R Country 5 star review on 14th August 2019
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Posted 6 years ago
R&R Country is rated 4.9 based on 6,109 reviews