RTIC Outdoors Reviews

"They do not stand behind their product. Purchased a 32\u201d snow tube for Christmas gift in 2022. Kid loved it so much that we purchased another 32\u201d (no issues) and 2 x 40\u201d tubes. Purchased in late October during a sale on their website for a 2023 Christmas gift. Gifts opened on December 26th 2023. No snow in our area until mid-january. Tubes kept indoors and pumped up indoors. Both 40\u201d tubes had creases and folds that weakened the material. Both 40\u201d tubes had holes in them (see attached pictures). Numerous contacts with RTIC led to submitting a warranty claim. They denied the claim saying it was outside of the 90 day warranty. Poor and unethical business practice by RTIC. I tried to continue to contact them asking if we could even just purchase the inner tube portion as the outer cover was fine. I received no further contact from RTIC from that point forward."

"They do not stand behind their product. Purchased a 32\u201d snow tube for Christmas gift in 2022. Kid loved it so much that we purchased another 32\u201d (no issues) and 2 x 40\u201d tubes. Purchased in late October during a sale on their website for a 2023 Christmas gift. Gifts opened on December 26th 2023. No snow in our area until mid-january. Tubes kept indoors and pumped up indoors. Both 40\u201d tubes had creases and folds that weakened the material. Both 40\u201d tubes had holes in them (see attached pictures). Numerous contacts with RTIC led to submitting a warranty claim. They denied the claim saying it was outside of the 90 day warranty. Poor and unethical business practice by RTIC. I tried to continue to contact them asking if we could even just purchase the inner tube portion as the outer cover was fine. I received no further contact from RTIC from that point forward."

"They do not stand behind their product. Purchased a 32\u201d snow tube for Christmas gift in 2022. Kid loved it so much that we purchased another 32\u201d (no issues) and 2 x 40\u201d tubes. Purchased in late October during a sale on their website for a 2023 Christmas gift. Gifts opened on December 26th 2023. No snow in our area until mid-january. Tubes kept indoors and pumped up indoors. Both 40\u201d tubes had creases and folds that weakened the material. Both 40\u201d tubes had holes in them (see attached pictures). Numerous contacts with RTIC led to submitting a warranty claim. They denied the claim saying it was outside of the 90 day warranty. Poor and unethical business practice by RTIC. I tried to continue to contact them asking if we could even just purchase the inner tube portion as the outer cover was fine. I received no further contact from RTIC from that point forward."

"They do not stand behind their product. Purchased a 32\u201d snow tube for Christmas gift in 2022. Kid loved it so much that we purchased another 32\u201d (no issues) and 2 x 40\u201d tubes. Purchased in late October during a sale on their website for a 2023 Christmas gift. Gifts opened on December 26th 2023. No snow in our area until mid-january. Tubes kept indoors and pumped up indoors. Both 40\u201d tubes had creases and folds that weakened the material. Both 40\u201d tubes had holes in them (see attached pictures). Numerous contacts with RTIC led to submitting a warranty claim. They denied the claim saying it was outside of the 90 day warranty. Poor and unethical business practice by RTIC. I tried to continue to contact them asking if we could even just purchase the inner tube portion as the outer cover was fine. I received no further contact from RTIC from that point forward."

"Usually we love their products... so i ordered several of their newer dishwasher safe ceramic lined 16oz bottles for my son for school, they started chipping 3-4 months after purchasing and it's only been used and washed a few times because we alternate between the 4 we bought, I went to file a warranty and of course the warranty was already expired..."

"Usually we love their products... so i ordered several of their newer dishwasher safe ceramic lined 16oz bottles for my son for school, they started chipping 3-4 months after purchasing and it's only been used and washed a few times because we alternate between the 4 we bought, I went to file a warranty and of course the warranty was already expired..."

"This place is a joke. They lie they had me a job when showed up the building was not even a building it was closed down old and said I was ok show and refuse to page me for wasting my time traveling for work"